Support Specialist

Overview

On Site
USD 60,000.00 - 75,000.00 per year
Full Time

Skills

Remote Support
Documentation
Technical Support
Microsoft Windows
Microsoft Office
Active Directory
Communication
MSP

Job Details

Join Our Team as an IT Support Specialist!
Are you passionate about solving technical challenges and delivering exceptional support experiences? We're looking for a dedicated IT Support Specialist who thrives in a fast-paced, client-focused environment.

What You'll Do

As an IT Support Specialist, you'll be the go-to expert for multiple clients, providing hands-on and remote support across a wide range of technologies. Your day-to-day will include:
  • Resolving support tickets with efficiency and care
  • Escalating complex issues when needed
  • Creating clear, helpful documentation
  • Participating in light project work, including device setups and on-site service calls

You'll also have opportunities to grow your skills through new responsibilities aligned with your experience and interests.

What You Bring

We're looking for someone with:
  • 3-5 years of IT support experience (desktop and remote)
  • Strong troubleshooting skills with Windows 10, Office 365, and Active Directory
  • A customer-first mindset and excellent communication skills
  • Experience in a Managed Service Provider (MSP) environment is a big plus!

? Your Tech Toolkit

  • Windows OS & Microsoft Office Suite
  • Office 365 administration and support
  • Active Directory
  • Imaging and hardware support
  • Help desk and ticketing systems

Why You'll Love It Here

  • Work with a variety of clients and technologies-no two days are the same
  • Be part of a collaborative, supportive team that values your input
  • Gain exposure to project work and new tools as you grow

Pay and Benefits
The pay range for this position is $60000.00 - $75000.00/yr.
benefits are very good. 45 days and can be vested in the org.
Workplace Type
This is a fully onsite position in ELM GROVE,WI.
Application Deadline
This position is anticipated to close on Jul 28, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About TEKsystems c/o Allegis Group