Overview
Skills
Job Details
Senior Cloud Support Engineer
Locations: Plano TX- Only Nearby F2F require Duration: 12+ months (with possible extension or CTH)
Must have: Strong AWS (ECS OR EC2 OR Lambda OR IAM OR Cloud Formation) + (EKS OR Kubernetes OR EKS clusters) + (IaC with Terraform preferred) + (Support OR Ticketing Systems OR Handled large no. of Tickets through any platform)
Required Skills and Experience:
Proficiency in SDLC with the ability to read code (Java and Python).
Hands-on scripting experience (Unix shell, Python).
Extensive cloud experience, particularly with AWS.
Expertise in Kubernetes.
Strong troubleshooting and diagnostic skills for security and access issues in a large enterprise environment.
Database management skills (Oracle DBA, Cassandra DBA, CockroachDB) including performance tuning, connectivity, backups, indexes, and monitoring alarms.
Middleware and messaging experience (Kafka, MQ).
Experience with Tomcat.
System engineering and administration skills (Unix/Linux).
Familiarity with monitoring tools and ticketing systems.
Commitment to automating processes for continuous improvement.
Excellent communication skills.
Ability to analyze details, understand incident causation, and implement preventive measures to ensure reliability and security.