Solution Architect

Job Title: Solution Architect

Location: Remote

Duration: Long Term

Customer-Facing Solution Architect B2C/D2C Focus

Key Responsibilities

• Lead solution architecture conversations with enterprise B2C/D2C customers across industries such as retail, eCommerce, OTT and healthcare
• Collaborate with business and technical stakeholders to understand challenges, define requirements, and design modern, customer-centric solutions
• Recommend and architect solutions across web, mobile, API layers, and backend systems, including AI-driven capabilities, personalization and analytics
• Evaluate and design cloud-native, hybrid, and on-premise architecture leveraging platforms like Azure and AWS
• Define integration strategies across systems, services, and data platforms
• Lead or participate in technical workshops, discovery sessions, architecture reviews and requirement meetings
• Contribute to proposal development, RFP responses, and technical sales efforts in collaboration with sales and delivery teams
• Keep pace with emerging technologies, particularly in AI/ML, chatbots and LCNC platforms
• Originate and support deals

Qualifications and Skills

• Bachelor's or Master's degree in Computer Science, Information Technology, or equivalent.
• 15+ years of experience across technology architecture, solution design and enterprise consulting roles
• Has direct consulting / IT services experience and managed sales pursuits pertaining to the same
• Strong experience in multi-technology environments, including modern front-end, backend, API/Microservices, and cloud platforms
• Exposure to AI/ML, especially in customer-facing applications like chatbots and Gen AI based solutions
• Good experience in data migration, transformation and integrations across different products and tools
• Proven track record designing and delivering solutions across digital channels especially web and mobile for B2C/D2C brands
• Strong understanding of customer journeys, digital experience platforms, eCommerce ecosystems and MACH architecture
• Drive security focus and implementations across solutions
• Deep familiarity with cloud platforms such as AWS/Azure and on-premises enterprise systems
• Excellent interpersonal, presentation, and written communication skills with the ability to influence both business and technology decisions
• Comfortable engaging C-level and senior stakeholders such as CDO/CTO/CMO as a trusted partner
• Based in the USA/Canada with ability to travel occasionally for key customer meetings

Thanks,

Naveen S