Workfront Systems Administrator

Overview

Remote
$50 - $70
Contract - W2
Contract - 12 Month(s)
No Travel Required

Skills

Workfront
Fusion
system administration
user experience
product support
training
Process Automation
APIs

Job Details

This position is 100% remote and a long term contract (12 months or longer). There is currently no headcount approved for this position to become permanent but the company has a strong history of converting long-term contractors who want to become permanent employees. I have placed most of the team under this senior manager as contractors & they were all converted after fulfilling their contract.

Job Summary

Lead implementation and configuration of the Workfront platform, managing technology, workflows and requirements as well as support process improvements to meet the needs of the organization. Responsible for building, maintaining, updating the Workfront configuration and preferences, including setup, portfolio, program and group management, reporting oversight, custom forms, automation and user management and license allocation.

Key Responsibilities:

  • Configure Workfront platform to meet business requirements, driving user adoption and providing work management transparency through accurate and effective reports and dashboards
  • Create, share, and update reports and dashboards as requested by leadership, partnering with business units on requirements
  • Partner with cross-functional leadership for user management and budget for license allocation
  • Collaborate with cross-functional stakeholders to understand current state, difficulties and demo Workfront solutions to meet those challenges
  • Support day-to-day system needs and adjustments such as user management and experience, reports and dashboards, data integrity, audits, as well as user troubleshooting and support ticket tracking
  • Regularly review intake processes and user feedback to ensure implementation is meeting expectations, making adjustments as needed to improve the user experience and metrics
  • Create, share, and update reports and dashboards as requested by leadership, partnering with business units on requirements
  • Lead troubleshooting efforts and track support ticket requests shared by users and department leadership.

Experience:

Workfront System Administration experience (2-5 years). Additional technical experience with Fusion and automating workflows is a huge plus.

Experience managing change with cross functional teams

Attention to detail and the ability to work on multiple projects and timelines.

Strong time management skills, ability to prioritize deliverables, multi-task, and remain flexible during organizational and business changes.

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