Salesforce Certified Architect

CDW is seeking a Salesforce CRM Architect for a remote contract to hire opportunity!

Job Type: 6-month Contract to Hire

Location: Remote

Pay Rate: $90-100/ hour

Salary: $180-200k range

Position Overview:

We are seeking a talented and experienced CRM Architect. The Architect will play a pivotal role in designing and implementing customer service programs leveraging Salesforce, and other CRM solutions. Additionally, this role will involve leading a team of CRM administrators to ensure the successful deployment and ongoing maintenance of Salesforce solutions.

Key Responsibilities:

• Design, develop, and implement Salesforce solutions tailored to meet the specific needs of customer service programs.
• Collaborate with stakeholders to gather requirements and translate them into scalable and efficient technical solutions.
• Lead the architecture and design of complex Salesforce implementations, including integrations with other systems and platforms.
• Provide technical leadership and guidance to a team of CRM administrators, ensuring alignment with best practices and standards.
• Conduct regular assessments of Salesforce architecture and recommend enhancements or optimizations to improve performance and scalability.
• Serve as a subject matter expert on Salesforce capabilities, best practices, and emerging trends, providing guidance to internal teams and clients.
• Collaborate with cross-functional teams, including developers, business analysts, and project managers, to deliver high-quality solutions on time and within budget.
• Stay informed about Salesforce updates, releases, and new features, evaluating their potential impact and relevance to customer service programs.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Salesforce certifications such as Salesforce Certified Technical Architect (CTA), Salesforce Certified Application Architect, or Salesforce Certified System Architect a must.
• Minimum of 5 years of experience in designing and implementing Salesforce solutions, with a focus on customer service programs.
• Proven expertise in Salesforce configuration, customization, and development using Apex, Visualforce, Lightning Components, and other relevant technologies.
• Strong understanding of Salesforce architecture, including data model, security model, and integration capabilities.
• Experience leading and mentoring a team of CRM administrators, fostering a culture of collaboration, innovation, and continuous learning.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of the organization.
• Demonstrated ability to manage multiple priorities in a fast-paced environment