API QA / IVR Tester

A financial services company in Charlotte, NC, or Detroit, MI, is currently seeking a QA Automation Engineer.

Responsibilities:

• Help create a culture that motivates teams to ensure zero defects in production


• Work across teams to understand enterprise quality requirements and ensure adoption of core processes and standards


• Implement the shift-left test strategy as the organization rearchitects our technology platform


• Leverage market-leading automation frameworks and tools across all levels of testing that integrate into the automated CI/CD pipelines


• Participate in product design reviews, ensuring quality practices are baked into the software development and deployment life cycle


• Work with internal teams to document test environment and test data management container strategies and provisioning for the different types of testing activities


• Comprehend and decompose user stories/requirements to identify what tests need to be created and automated across all levels of testing


• Collaborate with QA Engineers to develop effective strategies and test plans

Qualifications:

• 6+ years of experience in Test Automation Engineering with API based testing.


• Proficiency writing code in one of the following languages: Python, JavaScript, and/or TypeScript


• Extensive knowledge working with API requests and responses, traversing complex JSON tree data structures


• Familiarity with Agile Frameworks and regression testing


• Working experience in API testing and SQL queries


• Experience in Quality Assurance Life Cycle (QALC) and Test Management aspects such as developing test strategies, defect reports, defect tracking, and traceability matrices using Jira


• Experience with Test Management tools (qTest)


• Continuous integration / continuous delivery (CI/CD) supporting technologies (GIT, Git Lab, Docker)


• Experience with Financial Services Technology / Consumer Banking Testing


• Experience in Cyara Automation

Desired Skills:

• Bachelor's and/or Master's Degree in Computer Science, Engineering, or related subject


• Experience in the IVR space