ServiceNow Support

Overview

Hybrid
$30 - $35
Contract - W2
No Travel Required

Skills

servicenow

Job Details

Key Job Responsibilities:

Support of Service Management Office (SMO) tools including management of incidents, problems, changes, and requests associated with the ServiceNow platform

Support weekly release cycles and application deployments by support staff

Meet team SLAs for incident request management, etc. and support automation and continuous service improvement efforts

Ensure infrastructure and software is maintained, patched and upgraded in a timely manner

Required Qualifications:

ServiceNow Certified System Administrator (CSA) certification

Bachelor s degree

4+ years experience of technical & support knowledge including:

o ServiceNow APIs

o MID Server

o Basic to advanced scripting

o ServiceNow performance tuning

Excellent communication skills and the ability to develop clear written materials in support of objectives

Team player with the ability to lead discussions and initiatives with minimal oversight

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.