Tech Support Analyst 2 Culpeper

Overview

On Site
Depends on Experience
Contract - W2
Contract - 8 week(s)

Skills

SharePoint 2010

Job Details

Tech Support Analyst 2
Primary Location: Culpeper, Virginia

V-Soft Consulting is currently hiring for a Tech Support Analyst 2 for our premier client in Culpeper, Virginia.

WHAT YOU’LL NEED:
Technical Requirements and Certifications »
  • Valid driver's license (required).

Education and Experience »
  • Prior experience with IT support, help desk systems, or customer service preferred.
  • Familiarity with basic network concepts and a willingness to learn structured cabling standards.
  • Excellent verbal and written communication skills.
  • Ability to work independently in a field environment and manage multiple priorities.

WHAT YOU’LL DO:
Job Responsibilities:
  • Support Microsoft Desktop products including Windows OS, SharePoint, MS Office Suite, and MS Teams.
  • Manage help desk tickets using tracking and reporting tools; escalate issues as needed and communicate resolutions in a timely and professional manner.
  • Provide front-line support to end users, including troubleshooting hardware and software issues across desktops, laptops, and wireless devices.
  • Maintain accurate documentation of incidents, resolutions, and asset management.
  • Assist in the installation, maintenance, and troubleshooting of network cabling infrastructure, including Ethernet cabling (Cat6/Cat6a) and patch panel terminations.
  • Support the setup and testing of network drops, cable labeling, and physical connectivity checks.
  • Deliver outstanding customer service with a strong “customer-first” approach.
  • Collaborate with senior technicians and network engineers on small-scale cabling projects and office relocations.
  • Maintain organization and inventory of cabling tools, equipment, and supplies.
  • Drive a state vehicle to various locations within the assigned region for onsite support.

Interested?
Qualified candidates should send their resumes to mtaher@vsoftconsulting.com

V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.

As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.

V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.

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