Overview
On Site
USD 47.77 - 54.17 per hour
Full Time
Skills
FOCUS
Risk Management
Research
Operational Excellence
Leadership
Reporting
TIM
Management
Technical Support
Unix
Testing
Standard Operating Procedure
Documentation
Operational Efficiency
LDAP
Accountability
Training
Cyber Security
Innovation
Identity Management
Provisioning
Regulatory Compliance
Workflow
Directory Services
Access Control
Conflict Resolution
Problem Solving
Communication
Attention To Detail
SailPoint
Microsoft
Job Details
ABOUT THE DEPARTMENT
The University of Southern California (USC) is advancing its cybersecurity posture with a renewed focus on resilience, cyber risk management, and threat-informed defense. As a world-class research institution, is building a culture of security that supports its academic and research mission in a rapidly evolving threat landscape.
This role sits within a newly restructured cybersecurity organization that's leading this transformation. You'll join a team focused on scalable, proactive defense strategies, incident preparedness, and operational excellence-working alongside experts who are deeply committed to service, innovation, and impact.
If you're driven by purpose, thrive in complexity, and want to help shape the future of cybersecurity at a leading university, we invite you to bring your leadership to the table.
POSITION SUMMARY
As the IGA Support Specialist you will be an integral member of the cybersecurity department while also collaborating with stakeholders across the university ecosystem, and reporting to the Manager, IGA and Directory Services . This is a full-tim e non-exempt position, eligible for all of 's fantastic Benefits + Perks . This opportunity is remote .
The IGA Support Specialist provides operational and technical support for identity governance administration (IGA) processes and tools. Monitors, maintains , and troubleshoots key areas such as LDAP group management system , group management tools, Unix user management, and identity system of record platform operations. Ensures the continuity of identity lifecycle processes and seamless functionality of critical IGA components. Supports the integration and testing of updates and changes to IGA systems. Identifies, analyzes, and resolves IGA system incidents. Develops and updates documentation for IGA processes.
The IGA Support Specialist will:
MINIMUM QUALIFICATIONS
Great candidate s for the position of IGA Support Specialist will meet the following qualifications:
PREFERRED QUALIFICATIONS
Exceptional candidate s for the position of IGA Support Specialist will also bring the following qualifications or more :
In addition, the successful candidate must also demonstrate , through ideas, words and actions, a strong commitment to USC's Unifying Values of integrity, excellence, community, well-being, open communication, and accountability.
SALARY AND BENEFITS
The annual base salary range for this position is $ 47.77/ hr to $ 54.17/hr . When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
To support the well-being of our faculty and staff, provides benefits-eligible employees with a broad range of perks to help protect their and their dependents' health, wealth, and future. These benefits are available as part of the overall compensation and total rewards package. You can learn more about USC's comprehensive benefits here .
Join the cybersecurity team within an environment of innovation and excellence.
Minimum Education: Bachelor's degree Addtional Education Requirements Combined experience/education as substitute for minimum education Minimum Experience: 2 years in Identity and Access Management. Addtional Experience Requirements Combined experience/education as substitute for minimum work experience Minimum Skills: Experience with IGA tools. Familiarity with provisioning and de-provisioning processes, access certifications, and compliance workflows. Ability to perform routine maintenance and troubleshooting of IGA systems (e.g., SailPoint, Saviynt, Microsoft Entra, Global Directory Services). Basic knowledge of identity governance principles, including role-based access control and segregation of duties. Demonstrated problem-solving skills and attention to detail in supporting identity lifecycle operations. Excellent written and oral communication skills, and an exemplary attention to detail. Preferred Certifications: Cyber certification (e.g., SailPoint IdentityNow Foundations, Microsoft Certified: Identity and Access Administrator Associate, or equivalent) Preferred Experience: 4 years
The University of Southern California (USC) is advancing its cybersecurity posture with a renewed focus on resilience, cyber risk management, and threat-informed defense. As a world-class research institution, is building a culture of security that supports its academic and research mission in a rapidly evolving threat landscape.
This role sits within a newly restructured cybersecurity organization that's leading this transformation. You'll join a team focused on scalable, proactive defense strategies, incident preparedness, and operational excellence-working alongside experts who are deeply committed to service, innovation, and impact.
If you're driven by purpose, thrive in complexity, and want to help shape the future of cybersecurity at a leading university, we invite you to bring your leadership to the table.
POSITION SUMMARY
As the IGA Support Specialist you will be an integral member of the cybersecurity department while also collaborating with stakeholders across the university ecosystem, and reporting to the Manager, IGA and Directory Services . This is a full-tim e non-exempt position, eligible for all of 's fantastic Benefits + Perks . This opportunity is remote .
The IGA Support Specialist provides operational and technical support for identity governance administration (IGA) processes and tools. Monitors, maintains , and troubleshoots key areas such as LDAP group management system , group management tools, Unix user management, and identity system of record platform operations. Ensures the continuity of identity lifecycle processes and seamless functionality of critical IGA components. Supports the integration and testing of updates and changes to IGA systems. Identifies, analyzes, and resolves IGA system incidents. Develops and updates documentation for IGA processes.
The IGA Support Specialist will:
- Provides operational and technical support for IGA processes and tools. Manages and troubleshoots LDAP group management system to ensure accurate group membership assignments and compliance. Monitors and maintains group management tools for automated LDAP Directory Service group assignments, resolving issues as they arise. Provides technical support for Unix user management, ensuring accurate identity and access configurations. Oversees the health and accuracy of the identity system of record platform, resolving any discrepancies in identity data.
- Supports the integration and testing of updates and changes to IGA systems, maintaining operational readiness. Identifies , analyzes, and resolves IGA system incidents, ensuring minimal disruption to identity lifecycle processes. Follows standard operating procedures (SOPs) for all IGA-related tasks .
- Collaborates with internal teams to address identity-related requests and ensure proper implementation of access controls. Ensures timely resolution of identity related issues .
- Develops and updates documentation for IGA processes and SOPs, providing training to stakeholders as necessary. Maintains currency with IGA tools, processes and best practices to enhance operational efficiency .
- Encourages a workplace culture where all employees are valued, value others and have the opportunity to contribute through their ideas, words and actions, in accordance with the Code of Ethics.
MINIMUM QUALIFICATIONS
Great candidate s for the position of IGA Support Specialist will meet the following qualifications:
- 2 years of experience in Identity and Access Management.
- A bachelor's degree or combined experience and education as substitute for minimum education.
- Experience with IGA tools.
- Familiarity with provisioning and de-provisioning processes, access certifications, and compliance workflows.
- Ability to perform routine maintenance and troubleshooting of IGA systems (e.g., SailPoint, Saviynt, Microsoft Entra, LDAP Directory Service ).
- Basic knowledge of identity governance principles, including role-based access control and segregation of duties.
- Demonstrated problem-solving skills and attention to detail in supporting identity lifecycle operations.
- Excellent written and oral communication skills, and an exemplary attention to detail.
PREFERRED QUALIFICATIONS
Exceptional candidate s for the position of IGA Support Specialist will also bring the following qualifications or more :
- 4 years of related experience.
- Cyber certification (e.g., SailPoint IdentityNow Foundations, Microsoft Certified: Identity and Access Administrator Associate, or equivalent)
- Familiarity with provisioning and compliance workflows
- Experience with IGA systems
- Bachelor's degree or equivalent combination of experience and education
In addition, the successful candidate must also demonstrate , through ideas, words and actions, a strong commitment to USC's Unifying Values of integrity, excellence, community, well-being, open communication, and accountability.
SALARY AND BENEFITS
The annual base salary range for this position is $ 47.77/ hr to $ 54.17/hr . When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
To support the well-being of our faculty and staff, provides benefits-eligible employees with a broad range of perks to help protect their and their dependents' health, wealth, and future. These benefits are available as part of the overall compensation and total rewards package. You can learn more about USC's comprehensive benefits here .
Join the cybersecurity team within an environment of innovation and excellence.
Minimum Education: Bachelor's degree Addtional Education Requirements Combined experience/education as substitute for minimum education Minimum Experience: 2 years in Identity and Access Management. Addtional Experience Requirements Combined experience/education as substitute for minimum work experience Minimum Skills: Experience with IGA tools. Familiarity with provisioning and de-provisioning processes, access certifications, and compliance workflows. Ability to perform routine maintenance and troubleshooting of IGA systems (e.g., SailPoint, Saviynt, Microsoft Entra, Global Directory Services). Basic knowledge of identity governance principles, including role-based access control and segregation of duties. Demonstrated problem-solving skills and attention to detail in supporting identity lifecycle operations. Excellent written and oral communication skills, and an exemplary attention to detail. Preferred Certifications: Cyber certification (e.g., SailPoint IdentityNow Foundations, Microsoft Certified: Identity and Access Administrator Associate, or equivalent) Preferred Experience: 4 years
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.