Plant Infrastructure & Support II

Title: Plant Infrastructure & Support II
Location: Houston, Tx 77002
Duration: 12+ month Contract
Compensation: $31.00hr
Work Requirements: , Holders or Authorized to Work in the US

• Regular travel to plant sites, primarily in Texas; occasional travel to other locations
• Overtime and occasional weekend shifts as needed

Essential Duties/Responsibilities:

• Provide second & third level desktop support for PC/LAN and laptop/workstation end-users including senior-level management and plant operators.
• Main IT support on the ground for all communications, coordination, onsite projects, and client relations.
• Adhere to Plant and OSHA safety guidelines and policies.
• Familiarity with plant outage procedures, alerts and emergencies, and overall plant environment.
• Update and monitor ticketing systems.
• Provide routine problem reporting and recommendations to management.
• Utilize technical and procedure documentation for Help Desk, PC desktop/laptop configuration standards and install procedures.
• Configuration and deployment of new desktop and laptop systems.
• Troubleshoot and resolve hardware, software, and printing issues as they occur
• Assist IT related projects, including moves and special IT teams projects on site.
• Coordinate and handle meetings and video conferencing needs.
• Work with site admins to facilitate their needs and work with them for site specific needs.
• Provide new hardware/software for users as approved, assist in asset tag control and inventory management.
• Install, configure, move, and retire PC equipment.
• Coordinate and collaborate effectively with technical teams to resolve office projects, upgrades, and vendor relations.
• Establish and maintain good working relationship with clients.
• Travel required - traveling to plant sites on a regular schedule, Candidate will be covering predominately Texas sites but may include other plant sites as well from time to time.
• Overtime and occasional weekend shifts required as needed.

Additional Knowledge, Skills, and Abilities:

• Knowledge of computer hardware devices (Dell, Lenovo, Network Printers)
• Experience in Microsoft Windows 10 and 11
• Experience in Office Suites, primarily O365. Cisco AnyConnect VPN, MS Outlook with MS Exchange for end users, MS Teams,
• Microsoft Certification; MCP, MCSE a bonus.
• Experience with Apple phones, tablets, and MacBooks a plus.
• Excellent oral and written communication skills are required in order to provide appropriate client support and interaction.
• Experience with remote control, Intune (MEM) computer enrollment.
• Ability to work independently and with little supervision.

Physical Requirements:

• Occasionally requires lifting as appropriate to perform duties and responsibilities.
• Must be able to lift up to 50 lbs.

Our benefits package includes:

• Comprehensive medical benefits
• Competitive pay
• 401(k) retirement plan
• ...and much more!

About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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