Overview
Remote
On Site
USD 85.00 - 90.00 per hour
Contract - W2
Skills
SaaS
Teamwork
Digital Marketing
Business Acumen
Leadership
Adobe
Marketo
Customer Facing
Thought Leadership
Supply Chain Management
MEAN Stack
Customer Service
Training And Development
SAP BASIS
Job Details
Software Guidance & Assistance, Inc., (SGA), is searching for a Marketo Customer Success Architect for a temporary contract assignment with one of our premier SaaS clients in a remote role. Interim contract thru end of November.
DX Solution Customer Success is seeking a technical expert in Marketo Engage to join our Customer Success Architect team. Work on highly visible customer engagements across industries and verticals and grow with a robust system of support and enablement.
Responsibilities :
Required Skills:
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.
#LI-TJ1
DX Solution Customer Success is seeking a technical expert in Marketo Engage to join our Customer Success Architect team. Work on highly visible customer engagements across industries and verticals and grow with a robust system of support and enablement.
Responsibilities :
- Work with customers at varying stages of solution maturity to solve targeted customer issues identified by the Solution CSM
- Effectively assess a customer's technical challenges, devise optimal solutions, and present them to the customer
- Proactively maintain the highest level of technical expertise by staying current with new Marketo releases and functionality
- Be a recognized expert in Marketo Engage and Marketo Measure
- Leverage hands-on technical and product skills, as well as digital marketing business acumen, to solve customers' technical obstacles
- Build trusted advisor relationships with our customers, CSMs, and product teams
- Lead multiple customer engagements simultaneously
- Take leadership during project discovery and delivery, while collaborating with the CSM
Required Skills:
- 3+ Years of Consulting Experience with Marketo Engage
- Deep understanding of Adobe Experience Platform
- Experience implementing both Marketo Engage and Marketo Measure
- Adobe Marketo Engage Business Practitioner Expert Certification
- Experience developing customer-facing thought leadership assets that address common customer technical issues
- A deep understanding of the content supply chain and personalization at scale
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.
#LI-TJ1
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.