Overview
On Site
Hybrid
BASED ON EXPERIENCE
Contract - W2
Contract - Independent
Skills
GOVERNANCE MANAGER
PROGRAM MANAGEMENT
WORKFLOWS
SHAREPOINT
SOFTWARE DEVELOPMENT
TEAM MANAGEMENT
PROGRAM GOVERNANCE
MICROSOFT POWERPOINT
WORD
OUTLOOK
Job Details
Optima Global Solutions Inc.is a valuable IT Services and Solution provider that customers, employees, and stakeholders feel proud to be associated with. Optima's Intelligent Automation Solutions leverage robotic process automation, intelligent data capture, and business process management best practices to streamline operations. Our IT Services practice provides organizations with highly personalized, comprehensive, U.S. based recruiting services supported by our internal onsite team of subject matter experts.
Currently, we are hiring for the following position;
Strategic Operations & Governance Manager
POSITION SUMMARY:
We are seeking a highly organized Strategic Operations & Governance Manager to support the Digital Transformation Lead in driving forward transformation initiatives across federal healthcare technology platforms. This role serves as a key operational and strategic partner, responsible for coordinating across programs, ensuring the quality and delivery of executive communications, and overseeing governance forums such as the Quarterly Planning Review (QPR) and Government Board of Directors (GBOD).
The Manager will play a critical role in enabling leadership effectiveness by managing high-visibility deliverables from end to end - including preparing inputs for briefings, overseeing meeting logistics, and conducting final quality control on executive materials.
The ideal candidate will bring extensive program management experience, fluency in technical and software-centric environments, and prior experience supporting acquisition-focused organizations.
This individual will collaborate cross-functionally across the DHMS organization and may oversee a small cross-functional team to track progress and execute deliverables across multiple priorities. Success in this role requires strong communication skills, attention to detail, and the ability to synthesize and present complex information clearly and concisely for senior leadership (e.g., through PowerPoint presentations).
JOB RESPONSIBILITIES:
Provide executive operations support for Product-Platform Services leadership
Own final deliverables and communication artifacts
Enable change management and cross-functional transformation
BASIC JOB REQUIREMENTS:
Communications & influence
Thank you.
Currently, we are hiring for the following position;
Strategic Operations & Governance Manager
POSITION SUMMARY:
We are seeking a highly organized Strategic Operations & Governance Manager to support the Digital Transformation Lead in driving forward transformation initiatives across federal healthcare technology platforms. This role serves as a key operational and strategic partner, responsible for coordinating across programs, ensuring the quality and delivery of executive communications, and overseeing governance forums such as the Quarterly Planning Review (QPR) and Government Board of Directors (GBOD).
The Manager will play a critical role in enabling leadership effectiveness by managing high-visibility deliverables from end to end - including preparing inputs for briefings, overseeing meeting logistics, and conducting final quality control on executive materials.
The ideal candidate will bring extensive program management experience, fluency in technical and software-centric environments, and prior experience supporting acquisition-focused organizations.
This individual will collaborate cross-functionally across the DHMS organization and may oversee a small cross-functional team to track progress and execute deliverables across multiple priorities. Success in this role requires strong communication skills, attention to detail, and the ability to synthesize and present complex information clearly and concisely for senior leadership (e.g., through PowerPoint presentations).
JOB RESPONSIBILITIES:
Provide executive operations support for Product-Platform Services leadership
- Coordinate scheduling for cross-program governance meetings
- Ensure timely preparation and setup of meeting environments (both physical and virtual), including AV/tech checks and room readiness
- Maintain and execute SOPs for governance forum workflows
- Track and consolidate inputs for governance forum agenda topics from stakeholders across the DHMS organization
- Take clear, structured notes during governance and leadership meetings to capture key decisions, action items, and ownership
- Maintain a centralized log of follow-ups, deadlines, and responsible parties to ensure timely resolution of outstanding items
- Ensure meeting summaries and decision logs are distributed in a timely manner
Own final deliverables and communication artifacts
- Draft communications and presentations for senior leadership (e.g., emails, slide decks, talking points )
- Quality-check communications and presentations for senior leadership (e.g., emails, slide decks, talking points)
- Prepare and distribute pre-reads and meeting packets; ensure alignment and completeness of all content prior to delivery
- Serve as a liaison to executive stakeholders, including coordination with organization leaders such as the Program Executive Officer for DHMS (PEO) for final material delivery
Enable change management and cross-functional transformation
- Support ongoing transformation efforts with strong communications that clarify technical or procedural changes
- Collaborate with Product Platform Services leadership and the BCG team to align content, messaging, and cadence with strategic objectives
- Provide cross-functional coordination across technical, program, and operational teams to ensure smooth implementation of change initiatives
BASIC JOB REQUIREMENTS:
- 10-15 years of experience in technical program management or leadership operations
- Demonstrated fluency in software/IT and product terminology and workflows
- Experience supporting acquisition-focused organizations or working within acquisition contexts
- High-level proficiency in Microsoft PowerPoint, Word, Outlook, and collaboration tools such as Teams or SharePoint
- High attention to detail, particularly in managing executive-level deliverables under tight timelines
- Prior military service preferred but not required
- Secret clearance preferred but not required
- Has a CAC (Common Access Card) preferred but not required
Communications & influence
- Excellent verbal and written communication skills; able to simplify complex topics and craft compelling messages for senior stakeholders and external audiences (e.g., search firms, candidates)
- Effectively communicate and collaborate with stakeholders across functional levels and government tiers
- Technically fluent in software development workflows and experienced in translating complex content into high-quality executive deliverables (e.g., slides, talking points, memos)
- Adept at stakeholder engagement and cross-functional coordination, particularly in federal or military settings
- Proven project and team management skills, including directing sub-managers, vendors, and workstreams toward outcomes
- Familiar with acquisition organizations and public sector environments; understands government-specific constraints and decision-making
- Strong organizational and time-management skills
- Thrives in dynamic environments; able to adapt quickly to shifting priorities, ambiguous asks, or evolving stakeholder needs
- Proactive, solutions-oriented "fixer mindset; comfortable identifying and resolving complex problems independently
- Strategic thinking and analytical problem-solving skills; able to align complex inputs into clear priorities and actions for leadership
Thank you.
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