Overview
On Site
Full Time
Skills
Software Support
Operational Efficiency
Maintenance Management
Repair
KPI
IBM Tivoli Access Manager
Business Process
Workflow
Technical Support
Data Loading
Network
System Implementation
FTA
Regulatory Compliance
Records Management
Management
Analytical Skill
Communication
Database
SQL
Crystal Reports
Microsoft Excel
Problem Solving
Conflict Resolution
SAFE
Reporting
Computer Science
Systems Engineering
Information Systems
Software Administration
Enterprise Asset Management
Asset Management
Information Technology
FLSA
Enterprise Software
SAP BASIS
Law
IT Service Management
Innovation
Collaboration
Recruiting
Insurance
Finance
Professional Development
Training
Leadership
CompTIA
Customer Service
Career Counseling
Apex
Oracle Application Express
Job Details
Job#: 2075119
Job Description:
Position: Application Administrator (Asset Management System)
Department: Technology
Reports To: Director of ITS Services
Open to either of the following: o 100% On-Site or Hybrid 3 days in Office/2 Days Remote ? For local (within 30 miles of work location)
Job Summary:
The Application Administrator acts as an administrator for our enterprise software systems in the realm of Intelligent Transportation Systems and plays an important role in software support, administration, and implementations. This individual has responsibility for working within the Intelligent Transportation Systems (ITS) Application Services team primarily focused on the Trapeze Enterprise Asset Management (EAM) System to ensure that the application operates and is being used in a manner that enables staff to meet organizational goals for improved operational efficiency.
Applicant must have with proven experience on the full capability of Trapeze EAM system with emphasis on Computerized Maintenance Management System for Facilities/Linear/Rolling Stock/Other assets, State of Good Repair, KPI's, integrations with other enterprise systems, and familiarity with Transit Asset Management (TAM) Plan. Applicant must be well versed in functional and technical aspects of the Trapeze EAM system.
Essential Job Functions:
(Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned.)
Work with Application Services team, primarily in the functional and technical support of Trapeze EAM System; assist with other ITS systems like HASTUS and TransitMaster.
Coordinates technical resources, information, and activities for EAM business processes.
Liaison as a functional analyst between EAM system users and Application Services Team.
Analyze and maintain the workflows established for various teams in EAM system documenting modifications as needed.
Provide technical support in creation of ad-hoc reports and search customizations.
Document, resolve, and ensure proper follow-up to closure of issues.
Manage data load templates and perform bulk data loads as needed.
Work with system vendors to resolve issues as needed.
Manage application users and user role profiles.
Maintain plans and processes to ensure system availability.
Collaborate with network and server infrastructure teams when troubleshooting issues.
Provide recommendations to Application Services team on departmental needs related to applications for additional training, report customizations, system enhancements, upgrades, etc.
Maintain current knowledge of relevant technologies.
Monitor application performance and integrations.
Assist in evaluating proposals for new implementations, changes, and upgrades.
Collaborate with Application Services and other teams in activities associated with system implementation, maintenance, and upgrade activities.
Develop an in-depth knowledge of public transportation definitions and terminology by utilizing various resources like APTA, TCRP, FTA, and NTD.
Maintain records created and received in compliance with the Hampton Roads Transit Records Management Policy and Procedures.
Performs on-call duties on rotation schedule as per established policies.
Performs all other related duties as required.
Required Knowledge, Abilities and Skills essential to Job Functions:
Direct experience administering and supporting Trapeze EAM in functional and technical capacity is required.
Strong analytical and problem-solving skills and excellent computer skills required.
Strong communication and interpersonal skills are essential.
Working knowledge of enterprise applications, databases, terminology, processes, and an understanding of software application system concepts.
Knowledge of SQL.
An understanding of Transit Asset Management plan is desired.
Experience using Crystal Reports, MS Excel and other report generation tools is desired.
Ability to work independently and use good judgment in decisions affecting application administration.
Required Software Knowledge and Skills essential to Job Functions:
Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential. Basic problem-solving skills associated with software applications used is expected. Technical or functional administration of other ITS applications is preferred.
Software applications:
Trapeze EAM
Safety Responsibility:
Perform all job duties and responsibilities in a safe manner to protect self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures and policies. Take an active part in reporting unsafe conditions and any hazards within the workplace to their Supervisor, Manager and/or the Safety Department.
Qualifications:
Training and/or Education:
BS in Computer Science, Systems Engineering, Information Systems or Related Field.
Required Experience:
Previous work experience in application administration of Trapeze EAM. A background in transit asset management, information technology or intelligent transportation systems strongly preferred.
Licenses or Certificates:
Possess a valid Drivers License. Acquire a Virginia Drivers License within 60 days after the date of hire (in instances when an out of state license is not the applicants current state of residence).
Special Requirements:
This position is classified as essential personnel.
FLSA Status:
Exempt
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Unusual Demands:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work involves meeting multiple demands on a timely basis. Duties may require some seasonal overtime. The nature of the job may require providing assistance to Enterprise Application users (primarily by phone, but occasionally in person) in the evenings and on weekends.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Job Description:
Position: Application Administrator (Asset Management System)
Department: Technology
Reports To: Director of ITS Services
Open to either of the following: o 100% On-Site or Hybrid 3 days in Office/2 Days Remote ? For local (within 30 miles of work location)
Job Summary:
The Application Administrator acts as an administrator for our enterprise software systems in the realm of Intelligent Transportation Systems and plays an important role in software support, administration, and implementations. This individual has responsibility for working within the Intelligent Transportation Systems (ITS) Application Services team primarily focused on the Trapeze Enterprise Asset Management (EAM) System to ensure that the application operates and is being used in a manner that enables staff to meet organizational goals for improved operational efficiency.
Applicant must have with proven experience on the full capability of Trapeze EAM system with emphasis on Computerized Maintenance Management System for Facilities/Linear/Rolling Stock/Other assets, State of Good Repair, KPI's, integrations with other enterprise systems, and familiarity with Transit Asset Management (TAM) Plan. Applicant must be well versed in functional and technical aspects of the Trapeze EAM system.
Essential Job Functions:
(Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned.)
Work with Application Services team, primarily in the functional and technical support of Trapeze EAM System; assist with other ITS systems like HASTUS and TransitMaster.
Coordinates technical resources, information, and activities for EAM business processes.
Liaison as a functional analyst between EAM system users and Application Services Team.
Analyze and maintain the workflows established for various teams in EAM system documenting modifications as needed.
Provide technical support in creation of ad-hoc reports and search customizations.
Document, resolve, and ensure proper follow-up to closure of issues.
Manage data load templates and perform bulk data loads as needed.
Work with system vendors to resolve issues as needed.
Manage application users and user role profiles.
Maintain plans and processes to ensure system availability.
Collaborate with network and server infrastructure teams when troubleshooting issues.
Provide recommendations to Application Services team on departmental needs related to applications for additional training, report customizations, system enhancements, upgrades, etc.
Maintain current knowledge of relevant technologies.
Monitor application performance and integrations.
Assist in evaluating proposals for new implementations, changes, and upgrades.
Collaborate with Application Services and other teams in activities associated with system implementation, maintenance, and upgrade activities.
Develop an in-depth knowledge of public transportation definitions and terminology by utilizing various resources like APTA, TCRP, FTA, and NTD.
Maintain records created and received in compliance with the Hampton Roads Transit Records Management Policy and Procedures.
Performs on-call duties on rotation schedule as per established policies.
Performs all other related duties as required.
Required Knowledge, Abilities and Skills essential to Job Functions:
Direct experience administering and supporting Trapeze EAM in functional and technical capacity is required.
Strong analytical and problem-solving skills and excellent computer skills required.
Strong communication and interpersonal skills are essential.
Working knowledge of enterprise applications, databases, terminology, processes, and an understanding of software application system concepts.
Knowledge of SQL.
An understanding of Transit Asset Management plan is desired.
Experience using Crystal Reports, MS Excel and other report generation tools is desired.
Ability to work independently and use good judgment in decisions affecting application administration.
Required Software Knowledge and Skills essential to Job Functions:
Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential. Basic problem-solving skills associated with software applications used is expected. Technical or functional administration of other ITS applications is preferred.
Software applications:
Trapeze EAM
Safety Responsibility:
Perform all job duties and responsibilities in a safe manner to protect self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures and policies. Take an active part in reporting unsafe conditions and any hazards within the workplace to their Supervisor, Manager and/or the Safety Department.
Qualifications:
Training and/or Education:
BS in Computer Science, Systems Engineering, Information Systems or Related Field.
Required Experience:
Previous work experience in application administration of Trapeze EAM. A background in transit asset management, information technology or intelligent transportation systems strongly preferred.
Licenses or Certificates:
Possess a valid Drivers License. Acquire a Virginia Drivers License within 60 days after the date of hire (in instances when an out of state license is not the applicants current state of residence).
Special Requirements:
This position is classified as essential personnel.
FLSA Status:
Exempt
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Unusual Demands:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work involves meeting multiple demands on a timely basis. Duties may require some seasonal overtime. The nature of the job may require providing assistance to Enterprise Application users (primarily by phone, but occasionally in person) in the evenings and on weekends.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.