Web Traffic Manager

Job Description:

• Understands best practices and processes for end-to-end delivery of website content production
• Recognizes where dependencies are for web development cycles through content, design and asset management
• Experience building and maintaining delivery processes for web production from intake, routing, development and QA
• Has background leveraging traffic management and routing tools such as Adobe Workfront to manage, assign and report against web production requests
• Accustomed to daily high volume request queues as initial intake traffic manager
• Ability to oversee a team of web developers to balance assignment and resource capacity while adhering to established SLAs
• Understands QA processes for both pre- and post-delivery of web production. Able to oversee and build efficiency in QA practices for error-free delivery
• At least 3 years in web traffic and QA roles to oversee delivery of website content production
• Ensuring the qualifications are met thru intake process
• Understand what processes are, recognize gaps, AEM not required just helpful
• Experience with content mgmt. system
• Understand end to end web production & processes, what draft can we have before a web page is started and put into production
• Must be able to do high volume production process driven role

Experience Level: 3-5 years

Minimum Educational Requirement: High school degree or equivalent