Overview
Remote
USD 40.00 - 50.00 per hour
Contract - W2
Skills
Application Support
Life Insurance
Mobile Applications
Collaboration
Electronic Health Record (EHR)
Health Care
Communication
Customer Service
Management
Root Cause Analysis
Software Development
Software Development Methodology
SQL
Scripting
Web Applications
Computer Networking
Computer Hardware
Web Development
Atlassian
JIRA
Confluence
Regression Testing
JavaScript
HL7
API
Web Services
Backend Testing
Database
Middleware
Taxes
Insurance
Law
Management Consulting
Finance
Regulatory Compliance
Job Details
Description:
*100% Remote*
We are seeking a motivated and skilled Clinical Application Support Analyst to join our team. This position focuses on supporting the Artemis EMR and other Engineering Software Development efforts. The ideal candidate will provide exceptional customer service, troubleshoot issues, and collaborate with cross-functional teams to ensure the smooth operation of our applications and systems
We can facilitate w2 and corp-to-corp consultants. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $40 - $50 / hr. w2
Responsibilities:
Experience Requirements:
Required Skills:
Functional Skills:
Technical Skills:
Preferred Skills:
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact
About Eliassen Group:
Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate.
Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!
*100% Remote*
We are seeking a motivated and skilled Clinical Application Support Analyst to join our team. This position focuses on supporting the Artemis EMR and other Engineering Software Development efforts. The ideal candidate will provide exceptional customer service, troubleshoot issues, and collaborate with cross-functional teams to ensure the smooth operation of our applications and systems
We can facilitate w2 and corp-to-corp consultants. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $40 - $50 / hr. w2
Responsibilities:
- Deliver outstanding customer service by promptly responding to tickets, emails, and calls from internal and external users.
- Conduct functional troubleshooting and root cause analysis to resolve defects and issues experienced by end users.
- Provide bug fixes and troubleshooting for mobile applications, web applications, and Electronic Medical Records (EMR) systems.
- Collaborate with cross-functional teams to identify and resolve defects in applications and EMR systems.
- Utilize SQL to address and rectify problems within applications or systems.
- Ensure compliance with healthcare standards by applying HL7 standards and tools.
- Assess whether issues need to be escalated to higher-level support or management.
Experience Requirements:
Required Skills:
Functional Skills:
- Healthcare background (clinical or technical) is a plus.
- Excellent verbal and written communication skills.
- Experience in customer service and managing user expectations.
- Functional troubleshooting skills and root cause analysis of defects.
- Basic computer skills and experience with the Software Development Life Cycle (SDLC) process.
- Experience working with cross-functional remote teams.
Technical Skills:
- Experience with or ability to learn SQL database and scripting.
- Web application experience and general understanding of networking and computer hardware.
- Experience working with web application development teams.
- Familiarity with Atlassian tools such as JIRA, Confluence, Green Hopper, or similar.
- Experience with functional regression testing.
Preferred Skills:
- Basic knowledge of JavaScript, HL7, API, and Web Services.
- Experience with or ability to learn backend testing (database and middleware).
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact
About Eliassen Group:
Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate.
Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.