Job Details

Senior Content Designer

Department: Content & Design
Location: Hybrid - San Diego
Role Type: Full-time Contract

About Our Client

Our client is a leading financial technology company that specializes in AI-powered digital expertise and AI-assisted human expertise platforms. With decades of experience in the industry, they operate a comprehensive platform that connects customers to tax and bookkeeping experts, delivering essential services across their suite of products including tax preparation and small business accounting solutions. The company serves millions of customers nationwide and is committed to innovation, customer obsession, and leveraging cutting-edge technology to simplify complex financial processes.

Job Description

We are seeking a talented Senior Content Designer to join our client's dynamic storytelling team. In this role, you'll be instrumental in transforming complex ideas from senior leadership into compelling scripts and video content that showcase products and initiatives. You'll work at the intersection of content strategy, project management, and creative storytelling, leveraging AI tools to enhance script development while maintaining the highest quality standards.

The ideal candidate will split their time between creative content development (75%) and process management (25%), ensuring seamless project execution from concept to delivery. You'll collaborate closely with motion graphics designers, audio-visual teams, and senior leadership while managing multiple high-stakes projects in a fast-paced environment. This role offers the unique opportunity to shape how innovative financial technology solutions are presented to both internal stakeholders and external audiences.

Duties and Responsibilities

Transform story outlines from senior leadership into polished, professional-quality scripts for video productions
Leverage AI tools strategically to enhance script writing efficiency while maintaining creative quality
Develop technical understanding of products and services to create accurate, compelling content narratives
Partner with motion graphics and audio-visual designers to create storyboards, concepts, and scripts for presentations and demos
Manage project timelines from kick-off to delivery, ensuring alignment with brand standards and deadlines
Coordinate stakeholder communications and maintain organized project workflows
Set up and manage communication channels in Slack for cross-functional collaboration
Conduct stakeholder kick-offs, check-ins, and status updates with clarity and confidence
Collaborate with product designers on UX writing and interface copy as needed
Audit existing content and ensure consistency across all deliverables
Evaluate project effort, timelines, and deliverables to optimize team efficiency

Required Experience/Skills

5+ years of experience writing copy for scripts, presentations, and video demos
2+ years of experience collaborating with product designers
World-class copywriting or content design portfolio showcasing work at an agency or tech company
Exceptional organizational skills with ability to manage multiple projects under tight deadlines
Excellent collaboration skills and experience working with cross-functional teams and senior leadership
Audience-first approach to writing with customer obsession mindset
Understanding of brand voice development while bringing fresh, creative thinking
Strong project management capabilities and proactive leadership skills
Technical aptitude to understand product functionality and translate complex concepts into accessible content

Nice-to-Haves

Experience with Coda software for project management and documentation
Skilled in content strategy and governing content across multiple channels
Experience in AI-powered digital platforms or financial technology services
Familiarity with tax preparation and small business accounting software
Proficiency in using GenAI tools to scale content creation
Experience working in fast-paced startup or tech company environments
Background in UX writing and interface design principles

Education

Bachelor's degree in Communications, Marketing, Creative Writing, or related field preferred. Equivalent professional experience will be considered in lieu of formal education.

Pay & Benefits Summary

Competitive hourly rate: $62.89/hr
Flexible hybrid work arrangement in San Diego
Opportunity to work with cutting-edge AI technology and innovative financial platforms
Collaborative work environment with senior leadership exposure
Professional development opportunities in content strategy and AI tools
Fast-paced, dynamic work environment with high-impact projects

Call-to-Action

Ready to shape the future of financial technology storytelling? Apply now and join a team where your creative vision and project management skills will drive meaningful impact for millions of customers!

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.