Overview
Skills
Job Details
Role: Calypso Support Consultant
Locations: NYC, NY Onsite
Duration: Contract
Overview: The client is seeking a Calypso Support Consultant to provide production and functional support for their back-office financial systems-specifically around Calypso, a leading platform for trading, risk management, and operations. This is an onsite role in New York City, offered on W2 or C2C, and is hands-on, client-facing, and mission-critical for day-to-day business continuity.
- CALYPSO: Workflows - trade, transfer, message, Task Station, Accounting, Reporting and Reconciliation, Confirmations, Clearing & Settlement, Regulatory Reporting, Repo and Collateral, Cash Management.
- Provide application support to the business users
- Communicate effectively.
- Analyse and manage incidents.
- Release testing
- Performance analysis
- Production deployment and validation
- Production releases on weekend
- Problem management and continuous improvement
- Provide non-functional requirement to build team to implement monitoring as code.
- Prepare and maintain knowledge base within the scope of the team.
- Find and eliminate root cause of recurrent incidents.
- Collaborate with build team to assess the priority of problems and follow-up the resolution, even contributing to the definition of long-term solutions.
- Provide functional and technical expertise on Calypso as our main vendor for back-office systems, and develop the expertise as well on the other platforms linked to Calypso
- Work on improving and harmonizing the processes between each IT BO teams
- Work on improving the tools used by the teams to ease monitoring, incident detections, etc
- Support business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator).
- Analyse and manage incidents/problems/requests, working closely with project, infrastructure and production teams.
- Support daily, weekly and monthly regulatory reporting for all sites.
- Maintain knowledge base for the applications and processes in scope of the team.
- Provide requirements to build team for bug fixing and continuous improvements.
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