Salesforce Business Analyst

Remote

PRINCIPAL RESPONSIBILITIES:

• Acts as a liaison with stakeholders to analyze the needs of various functional business areas while enhancing software and reinforcing business standards.
• Creates detailed documentation of functional, system (non-functional), user and reporting requirements that may include but is not limited to: Use Cases, Logical Models, Process Flow Diagrams, Report Specifications and Data Mapping & Flow Diagrams.
• Performs research and analysis for proposed projects to determine feasibility and durability.
• Performs profiling and analysis of data from source systems.
• Ensures that solution requirements area clearly documented, communicated, and validated.
• Provides support to functional and user acceptance testing groups throughout development life cycle.
• Assists with the creation of value proposition (ROI) for proposed projects.
• Helps the team to define and control scope for development initiatives and release schedule.
• Works jointly with other IT Managers to create detailed work plans for software development and enhancement projects.
• Responsible for status reporting, knowledge transfer and implementation plans as appropriate for the software solution being developed.
• Builds and maintains relationships with software application vendors and implementation partners.
• Instructs, directs, guides, and checks the work of Business Analysts.
• Performs other duties as assigned or apparent.

QUALIFICATIONS:

• Experience using Structured Query Language (SQL) for data analysis.
• Business Analysis or Project Management Professional certification.

MINIMUM REQUIREMENTS:

• Bachelor s degree in business administration, computer engineering, information systems, finance, statistics, computer science or a related field or equivalent experience.
• Minimum of 5 years of direct work experience in a business analyst capacity working with business systems related to systems support, analysis, or development.
• Minimum of 1 year project management/coordination tracking and organizing business analysis documentation for projects.

Additional details:

1. Multi-Org Strategy: experience updating salesforce (Classic to Lightning) but we re looking for integrations of multiple organizations.
2. Complex Salesforce Implementations
3. Been at a company with M&A experience potentially 4. Salesforce Org Consolidation: Experience consolidating multiple orgs, including potentially organizations on different versions of Salesforce.