Overview
Skills
Job Details
**This position is 100% onsite with some travel statewide to different DOC facilities when needed. If there is travel involved, candidate will be reimbursed. **
Establishes and implements enterprise level policy and procedure for conducting and maintaining the IT Asset Inventory.
Plans and implements both current and future system processes, including user interface, security policies, and motivate the Agency to embrace desired change.
Actively maintain IT Requests mailbox to ensure that user issues are delegated and resolved timely.
Supports agency users via telephone, e-mail and in-person to effectively resolve IT requests and meet initiatives.
Install and configure applications to include but not limited to; installs, troubleshoots, upgrades, integrates, and maintains systems, software, workstations, printers and wireless devices.
Support and collaborate with team members and other technical staff to resolve IT requests.
Prepare the facilitation of video conferencing for users.
Schedule shipping of equipment to facility locations.
Receive and document inbound equipment.
Perform equipment surplus.
Maintain real-time hardware, software, and phone peripherals electronic inventory system.
Replenish equipment inventory as needed not to impede operation of ITU or the agency.
Provide technical and application training to interns.
Complete other duties, tasks or projects as assigned.
Provides field coordination and planning for the effective use of management information systems.
| Skill | Required /Desired | Amount | of Experience |
|---|---|---|---|
| Ensures that system hardware, operating systems, software systems, and related procedures adhere to Commonwealth policies, standards, and guidelines. | Required | 5 | Years |
| Install new/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards | Required | 5 | Years |
| Experience with Windows 11 and O365 | Required | 3 | Years |
| No. | Question |
|---|---|
| Question1 | Commonwealth of Virginia security policies prohibit the use of offshore IT contractors. Do you attest to the fact that your candidate will physically reside within the US for the duration of the assignment? |
| Question2 | Please list candidate's email address. |
| Question3 | In what City and State is your candidate currently located? |
| Question4 | Does your candidate agree to interview in person and work on site as required? If not do not submit. |