Auditor

Overview

Remote
Depends on Experience
Contract - W2
Contract - 24 week(s)

Skills

MS Office

Job Details

Auditor (Remote)
Primary Location: Remote

V-Soft Consulting is currently hiring for an Auditor (Remote) for our premier client.

Education and Experience »
  • Bachelors Degree; Strong Technical knowledge on the automobiles and repair process.
  • 8 years Automotive Technical Experience, Automotive Cost Management Background.
  • Strong working experience with SAGA processing system.
  • Working knowledge of ETKA.
  • Working knowledge of Parts on Command.
  • Business Objects reporting experience.
  • Working knowledge of Microsoft Software; Word, Excel, PowerPoint, Access programs.

Knowledge, Skills and Abilities »
  • Analytical and conceptual thinking - using logic and reason, creative and strategic.
  • Communication skills - interpersonal, presentation and written.
  • Computer savvy - skilled in the use of software.
  • Integration - joining people, processes or systems.
  • Influencing and negotiation skills.
  • Problem solving.
  • Resource management.
  • Strong People Skills.
  • Working knowledge of retail after sales processes and systems required to identify sources of incorrect warranty claim data.
  • Ability to consult with dealer personnel to discuss serious financial matters.
  • Ability to understand dealership accounting.
  • Ability to work with other department members to resolve dealer cost issues.
  •  
  • MUST HAVES:
  • Top skill sets would be communication and negotiation, strong people skills, and ability to learn and navigate several internal systems.
  • Warranty auditing connected with financial implications to our dealers is a very sensitive process and the candidates need to be able to carry conversations with dealer personnel professionally.

WHAT YOU’LL DO:
Job Responsibilities:
  • Researches the accuracy of claimed part numbers utilizing ETKA and the acquired product knowledge to assure correct claim payment
  • Acquired Technical Knowledge with Vehicles, utilizes ELSA to correct claimed labor operations for accuracy such as overlapping labor and decides the validity of the warranty repair.
  • Decides the correct Diagnosis Time and A-Time based on the accuracy of the Punch Times, Technician Notes and all other documents required to justify the repair.
  • Decides the validity of claimed Sublet Parts, Sublet Labor, and Loaners to assure that warranty policy was applied.
  • With the knowledge of Warranty Policy and Procedures, identifies non-compliant claims, claim coding errors and the validity of technician's repair notes (3 C's) to decide payment/ non-payment.
  • Check the repair date to the warranty start date to make sure the spare parts are within their warranty coverage.
  • Use Parts on Command to verify parts availability at the time of repair and the Loaner vehicle on the claim
  • Communicate errors in Labor Operation, Damage Code, and Part Number Coding to the dealers.
  • Administer their own detailed claim tracking through Appropriate Database systems with clear and accurate findings and reasons for adjusting part number, labor operations or sublet dollar amounts.
  • Technical and Warranty experience applies to evaluate warranty claim scenarios.
  • Decide on Warranty claim acceptance based on their technical expertise/knowledge of products to determine if the vehicle was repaired within published repair instructions.

Interested?
Qualified candidates should send their resumes to jwilliams@vsoftconsulting.com

V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.

As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.

V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.

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