CA Server Automation Systems Analyst

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title
CA Server Automation Systems Analyst

What does a successful CA Server Systems Analyst do at Fiserv?
An CA Server Systems Analyst owns critical monitoring, automation and production operations for our Managed Services ATM fleet and Cash & Logistics applications to identify and resolve issues, drive improvements and keep systems running securely and reliably.

What you will do:

• Operate and maintain CA Server Automation (including CA ITCM) and troubleshoot Windows systems across multi-tier non-production and production environments.
• Create application monitoring scripts, automate alerts tied to log files and ensure monitoring alerts and system events are risk-assessed, prioritized, and acted on promptly.
• Recommend performance and infrastructure capacity improvements; enhance existing macros, utilities, and automation; review turnover artifacts and validate completion prior to production installs.
• Support applications that enable the Managed Services ATM fleet and Cash & Logistics; coordinate cross-functional teams to identify project issues, monitor action items, and drive timely resolutions.
• Demonstrate self-driven critical thinking to provide options, recommendations, and escalation remediation; maintain and create technical support documentation and work independently with minimal guidance.

What you will need to have:

• Direct experience with CA Server Automation (CA ITCM), Windows Server environments, SQL Server/databases, and PowerShell scripting.
• Proven experience in Agile/DevOps cultures and familiarity with data communications protocols such as TCP/IP; experience creating dashboards and working with monitoring tools (Splunk, AppDynamics, ExtraHop) is a plus.
• Ability to work off-hours/weekends and participate in 24x7 on-call rotations; strong analytical problem solving with a record of producing technical support documentation and enabling team knowledge transfer.
• Bachelor's degree in computer science, Information Systems, or equivalent; minimum 7+ years IT experience with development or operations support focused on Windows Systems Administration and/or Windows development.

What would be nice to have:

• 5+ years' experience with software automation technologies and exposure to automated testing practices with a willingness to master and implement them.
• Experience or domain knowledge supporting ATM applications, Cash & Logistics systems, and willingness to learn and maintain legacy applications.
• Basic Linux familiarity and working knowledge of Microsoft Azure (both considered a plus).

Salary Range
$100,000.00 - $165,600.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.