ServiceNow Platform Administrator

Genesis10 is currently seeking a ServiceNow Platform Administrator for a 6 month contract position with our client in Minneapolis, MN. Must be onsite 4 days/week.

Summary:
This role will be responsible for collaborating with cross-functional teams to ensure the ServiceNow Platform meets business requirements and maintains high availability and performance.

Key Responsibilities:

• Manage day-to-day operations of the ServiceNow platform, including performance monitoring, user administration, and System Administration.
• Maintain and support core ServiceNow Applications such as ITSM, ITOM, HRSD, CMDB, and any custom applications as needed.
• Engage in the Major Incident Management process for P1/P2 incidents to triage and resolve ServiceNow issues.
• Manage ServiceNow Incident and Request queue to resolve operational issues, defects ad service degradations in a timely and efficient manner.
• Implement and maintain integrations with other Enterprise systems using MID Servers, REST, and SOAP API
• Conduct and participate in routine maintenance activities like Platform upgrades, patching, and cloning activities while ensuring minimum disruption to users.
• Ensure Compliance with security standards, access controls, and Audit requirements
• Collaborate with the ServiceNow Platform Team (including ServiceNow Architect, BSAs, and Development team) to ensure code quality, performance, and maintainability.
• Partner with the business on exploring new opportunities to automate the operational processes.
• Maintain Platform documentation, including architecture diagrams, SOPs, and Knowledge Base Articles
• Adhere to Agile Methodology and ServiceNow Best Practices

Qualifications:

• 5 to 7 years of ServiceNow Admin experience

Compensation:
Hourly W2 pay rate: $40-$58/Hr.
We have access to additional contract, contract-to-hire, and direct hire positions with various rate ranges.

If you have the described qualifications and are interested in this exciting opportunity, apply today!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and
employees to work across the United States every year-in contract, contract-for-hire, and permanent placement roles. With more than 300
active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum
of industry verticals.

Benefits of Working with Genesis10:
Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for
years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF, and Illinois)
Remote opportunities available

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as
a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career
opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, or status as a protected veteran.