Sr Software Engineer, Reputation & IP Management

Job Description

ABOUT SINCH

Sinch is pioneering the way the world communicates. More than 150,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.

Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.

At Sinch we "Dream Big", "Win Together", "Keep it simple", and "Make it Happen". These values are our foundation!

DESCRIPTION

We are seeking a highly skilled and experienced Senior Software Engineer to join our IP Management team. The IP Management team is responsible for creating and managing the IPs our customers use to send email from our systems.

The ideal candidate will be a master of their craft, with a passion for tackling complex challenges and a proven track record of delivering high-quality, scalable, and maintainable software.

You will play a key role in designing, developing, and maintaining the software that powers our IP management platform, a critical component of our business.

As a senior member of the team, you will also be expected to mentor junior engineers and contribute to the continuous improvement of our development practices.

Your Impact & Responsibilities

• Design, develop, and maintain software solutions for our IP management platform.

• Work on services with complex business rules, ensuring that the software is robust, reliable, and meets the needs of the business.

• Write clean, efficient, and maintainable code in Golang.

• Refactor and improve legacy systems to enhance performance, scalability, and maintainability.

• Troubleshoot and debug complex issues, and provide timely resolutions.

• Collaborate with cross-functional teams, including product management, and other engineering teams, to define, design, and ship new features.

• Mentor and guide junior engineers, and contribute to a culture of technical excellence.

• Participate in code reviews to ensure code quality and adherence to coding standards.

REQUIREMENTS

• Proven experience working on services with complex business rules.
• Strong debugging and problem-solving skills.
• Experience in refactoring legacy systems.
• A commitment to writing efficient, maintainable, and scalable code.
• Proficiency in writing code in Golang.
• Experience with distributed systems and microservices architecture.
• Solid understanding of software engineering best practices, including coding standards, code reviews, source control management, build processes, testing, and operations.
• Excellent communication and collaboration skills.

This is a remote opportunity, but candidates must reside near one of our hub locations for occasional collaboration: Atlanta, GA; Chicago, IL; San Antonio, TX; Denver, CO

OUR HIRING PROCESS

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.

We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: No matter who you are, we hope you find an exciting path forward - hopefully with us!

Benefits

• STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.

• CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.

• SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.

• TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.

• PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.

• WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters.

• MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.

The annual starting salary for this position is between $133,000 - $167,000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications. This role will be accepting applications until December 23, 2025 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.