Director – Remote

Overview

Remote
140,000 - 160,000
Full Time
No Travel Required
Unable to Provide Sponsorship

Skills

Customer Relationship Management (CRM)
Salesforce.com
Risk Management
Sales cloud
Service Cloud
Devops
Apex
Lightning
LWC

Job Details

Hi  

Greetings from Smart Folks…!!!

   

My name is Kumar we have a job opportunity for you as Director – Salesforce Workstream one of our client based at Seattle, Washington or Denver, Colorado find the Job description below, if you are available and interested, please send us your word copy of your resume with following detail to  Or please call me on  to discuss more about this position.  

                                   

Job Title: Director – Salesforce Workstream

Location: Seattle, Washington or Denver, Colorado

Duration: Full Time

Start Date: ASAP

 

Job Details:        

 

Director – Salesforce Workstream

Role Overview
The Director of Salesforce Workstream will lead the strategy, design, build, and operations of the Client’s Salesforce ecosystem and related services. This role oversees multiple tracks including Salesforce Platform (Sales, Service, Marketing Clouds), Integration (ServiceNow, DevOps, Cloud COE), Application Inventory & Power Apps, AI Enablement, and Governance & Compliance.
The director ensures scalability, security, and reliability while driving innovation, automation, and operational excellence across global teams.

Key Responsibilities

  • Define and execute the Salesforce roadmap aligned with business goals and cost optimization.
  • Oversee architecture, configuration, and lifecycle management of Salesforce applications.
  • Lead integrations with ServiceNow, DevOps pipelines, and Cloud COE.
  • Drive AI-driven automation and analytics to enhance customer experience.
  • Ensure governance, compliance, and security across Salesforce operations.
  • Manage financials—budgeting, forecasting, and ROI reporting.
  • Build and lead high-performing onshore/offshore teams, fostering innovation and continuous improvement.

Core Skills & Approach

  • Hands-on technical leadership—able to review architecture, pipelines, and code/config.
  • Strong DevOps mindset—automate deployment, testing, and operations.
  • Champion AI tools and measure impact on speed and quality.
  • Operate as an extension of business teams, not a remote PMO.
  • Run on data and metrics—flow, reliability, quality, cost, and business KPIs.
  • Communicate clearly executive storytelling, transparent status, and risk management.

Required Experience

  • 12+ years in CRM strategy and delivery; 5+ years in Salesforce leadership.
  • Proven success managing large-scale Salesforce programs and integrations.
  • Strong financial management and vendor governance experience.
  • Expertise in DevOps, agile delivery, and distributed team leadership.
  • Excellent stakeholder management up to VP/C-level.

Technical Expertise

  • Salesforce Clouds: Sales, Service, Marketing
  • Apex, Lightning, LWC, Flows, API Integrations
  • ServiceNow, DevOps pipelines, AI/automation frameworks
  • CI/CD, packaging, sandbox strategy, release management
  • Data and security model design, integration patterns (APIs, ETL, ESB)
  • Salesforce certifications (Admin, Developer, Architect) preferred

Leadership Competencies

  • Strategic vision and execution
  • Cross-functional team management
  • Strong communication and stakeholder engagement
  • Focus on outcomes—customer experience, stability, cost efficiency

 

If you are interested in the position, please fill the details:  

Full Name

 

Contact Number 

 

Email Id 

 

DOB (MMDD) 

 

EX-Wipro (If Yes Please provide EMP id)

 

Current location 

 

Visa status 

 

SSN Last 4 Digits

 

Relocation 

 

Availability for new project  

 

Interview Availability

 

Highest degree / Completion Year 

 

LinkedIn Id

 

Rate

 

 

 

 

 

 

Shravan Kumar Kataboina

Team Lead – Talent Acquisition
E-mail:

 

A: 

McKinney, Texas (USA. INDIA. Mexico, UK)

P: 

(+1)  Ext - 104 F: 

 

 

  

Smart Folks Inc (A Certified MBE & WBE): Work with the folks, Who are Smart

 

 

 

 

 

 

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