Salesforce Solutions Architect

Key Responsibilities

1. Solution Architecture & Design

• Lead the design of Salesforce Sales Cloud/Service Cloud architectures tailored to ad sales, sponsorship, and agency relationship management

• Translate business requirements from revenue operations, traffic, and finance teams into scalable technical solutions

• Define data models, integration patterns, and system interfaces for Operative-to-Salesforce synchronization

1. Integration Leadership

• Architect and oversee the integration of Operative OMS (Operative One/AOS) with Salesforce, ensuring real-time or near-real-time data flows for opportunities, orders, billing, and inventory

• Select and configure middleware patterns (e.g., Mulesoft, custom Apex integrations, ETL) to support robust data exchange

• Establish monitoring, error-handling, and reconciliation processes for mission-critical advertising transactions

1. Implementation & Delivery

• Partner with project managers, business analysts, and development teams to deliver end-to-end implementations on time and within budget

• Author technical design documents, solution blueprints, and governance frameworks

• Conduct architecture reviews, code/design walkthroughs, and performance tuning sessions

1. Technical Leadership & Mentorship

• Serve as the primary technical escalation point for complex Salesforce and Operative integration issues

• Mentor and coach developers, admins, and consultants on best practices for Salesforce customizations, APIs, and integration techniques

• Drive platform adoption by delivering architecture lunch & learns and stakeholder workshops

1. Governance & Quality Assurance

• Define and enforce Salesforce development standards, branch/release management, and CI/CD pipelines

• Ensure compliance with data governance, privacy regulations (e.g., GDPR/CCPA), and internal security policies

• Conduct regular architecture health checks and ensure alignment with evolving Salesforce roadmap

Required Qualifications

• Salesforce Expertise:

• Salesforce Certified Application, System, or Integration Architect

• 8+ years of hands-on experience in Salesforce Sales Cloud/Service Cloud implementations

• Deep knowledge of Apex, Visualforce, Lightning Components, REST/SOAP APIs, and integration patterns

• Advertising Industry Experience:

• 5+ years working in ad sales, media buying, or agency relationship management domains

• Familiarity with media revenue workflows, order management, traffic systems, and inventory forecasting

• Operative Integration:

• Direct experience architecting and delivering Operative OMS (Operative One/AOS) to Salesforce integrations

• Expertise in middleware solutions (MuleSoft, Boomi, or custom ETL/API approaches)

• Technical Leadership:

• Proven ability to lead cross-functional teams and influence senior stakeholders

• Strong communication skills: translating complex technical concepts into business-ready language

• Education & Other:

• Bachelor s degree in Computer Science, Information Systems, or related field (or equivalent experience)

Preferred Qualifications

• Certification in MuleSoft or other integration platforms

• Experience with Salesforce Media Cloud or similar media-focused products

• Prior consulting or professional services background supporting enterprise media clients

• Familiarity with Salesforce CPQ/Revenue Cloud in an ad monetization context

Core Skills & Competencies

• Architectural Frameworks: Salesforce Well-Architected Framework

• Programming & Scripting: Apex, JavaScript, SQL

• Data Modeling & Governance: Master data management, data quality, privacy compliance

• DevOps & Release Management: Git, Jenkins, Salesforce DX, CI/CD best practices

• Problem Solving: Analytical, data-driven decision making, risk assessment