Overview
On Site
$28 - $32
Contract - W2
Contract - 6 Month(s)
100% Travel
Skills
IT Support
Microsoft Office
Troubleshooting
Windows
Operating System
Job Details
Job Title: IT Support Specialist Location: Murrysville, PA
Job Responsibilities:
- Provide top-notch support for our client's compliance monitoring products.
- Configure software remotely to meet customer needs and offer post-support assistance.
- Train users to maximize software utility and address any issues.
- Collaborate with the engineering team to resolve complex problems.
- Assist with data uploads for patient remediation.
- Communicate customer issues to management for resolution.
Skills Required:
- Strong conflict management and decision-making abilities.
- Proficient in time management and multitasking.
- Excellent problem-solving skills and technical expertise.
- Strong interpersonal and communication skills.
- Experience with Microsoft Office, SAP, and troubleshooting software/hardware.
- Familiarity with Windows and mobile operating systems like Android and iOS.
Education & Experience:
- High School Diploma or equivalent; Bachelor's in IT or related field preferred.
- Minimum 2 years of experience in product support or related fields.
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