Configuration Manager

Overview

Hybrid
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - 6 Month(s)
No Travel Required

Skills

ITSM
ITIL
HELIX
CMDB
CONFIGURATION

Job Details

Title: Configuration Manager

Location: Austin, TX

Duration: Contract

Work Mode: 3 days remote with 2 days (Tuesdays and Thursdays) required to be onsite

Job Responsibility:

  • Advanced knowledge of ITIL configuration management principles and best practices; prior experience in developing and maintaining configuration management process & polices.
  • Excellent problem-solving and critical thinking skills and a strong attention to detail.
  • Experience supporting and maintaining CMDB platforms such as BMC Helix, ServiceNow, Atlassian, etc.
  • Performs regular configuration audits to verify their completeness, accuracy, and compliance with the CM plan and system objectives.
  • Responsible for verifying and auditing the configuration status and assists with configuration verification, to ensure that the CIs are consistent with their specifications and requirements.
  • 3-5 years of demonstrated work experience as a Configuration Manager or a similar role overseeing IT Service Management processes & standards.
  • ITIL 4 Foundation certification.

About Us:
AgreeYa is a global systems integrator delivering competitive advantage for its customers through software, solutions, and services. Established in 1999, AgreeYa is headquartered in Folsom, California, with a global footprint and a team of more than 1,850 staff across offices. AgreeYa works with 500+ organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, Banking, Financial Services & Insurance, Healthcare, Utility & Energy, Technology, Public sector, Pharma & Biotech, and others. Please visit us at Agreeya for more information.

AgreeYa is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, veteran status or other protected characteristics. Visit our website to learn about our Career & Culture.

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