Overview
On Site
USD30 - USD45 per hour
Full Time
Skills
ServiceNow
Pegerduty
Analyst
Admin
Job Details
Job Title: PagerDuty Admin or Analyst
Duration: 6-12 months
Location: Atlanta, GA
Required Pay Scale: $35-$40/hr on W2 / $45/hr on C2C
Job Summary:
Must Haves
Look for PagerDuty Admin or Analyst
or ServiceNow Admin/Analyst who has pagerduty
Incident Analyst with Pagerduty & ServiceNow
Qualifications:
Requirements
Working knowledge of PagerDuty is required.
3+ years of relevant experience working in the observability, operations, or monitoring domains.
Understanding of IT infrastructure monitoring and observability best practices.
Working knowledge of Event Management rules development.
Hands on experience implementing monitoring solutions and involvement of end-to-end operational support.
ServiceNow Event management platform is desired
Strong presentation and communication skills
Responsibilities:
Job Description:
Candidate will drive the instrumentation and support of PagerDuty with the
expansion of the current deployment and maturity of the tool for the
incident management response and AIOPs orchestration.
This resource will be collaborating with CCoE,
Architecture, and SRE teams
to define and develop
guidelines for a self-service on-call schedule management,
integration with existing observability tools, and automation patterns for support teams.
This resource will delve into the other toolset support, including define new capabilities and enabling playbook automation.
Responsibilities
Guide IT teams to manage and support their PagerDuty alerts, teams, schedules, escalation policies and automations.
Deliver best practice trainings to assist with the onboarding process.
Collaborate with other teams across IT to develop a new set of patterns to use for PagerDuty.
Responsible for the development of event management rules.
Ability to turn requirements into technical implementation and operational management.
About Matlen Silver
Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: //
Duration: 6-12 months
Location: Atlanta, GA
Required Pay Scale: $35-$40/hr on W2 / $45/hr on C2C
Job Summary:
Must Haves
Look for PagerDuty Admin or Analyst
or ServiceNow Admin/Analyst who has pagerduty
Incident Analyst with Pagerduty & ServiceNow
Qualifications:
Requirements
Working knowledge of PagerDuty is required.
3+ years of relevant experience working in the observability, operations, or monitoring domains.
Understanding of IT infrastructure monitoring and observability best practices.
Working knowledge of Event Management rules development.
Hands on experience implementing monitoring solutions and involvement of end-to-end operational support.
ServiceNow Event management platform is desired
Strong presentation and communication skills
Responsibilities:
Job Description:
Candidate will drive the instrumentation and support of PagerDuty with the
expansion of the current deployment and maturity of the tool for the
incident management response and AIOPs orchestration.
This resource will be collaborating with CCoE,
Architecture, and SRE teams
to define and develop
guidelines for a self-service on-call schedule management,
integration with existing observability tools, and automation patterns for support teams.
This resource will delve into the other toolset support, including define new capabilities and enabling playbook automation.
Responsibilities
Guide IT teams to manage and support their PagerDuty alerts, teams, schedules, escalation policies and automations.
Deliver best practice trainings to assist with the onboarding process.
Collaborate with other teams across IT to develop a new set of patterns to use for PagerDuty.
Responsible for the development of event management rules.
Ability to turn requirements into technical implementation and operational management.
About Matlen Silver
Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: //