Overview
Remote
$50 - $55
Contract - Independent
Contract - W2
Contract - 12 Month(s)
Skills
Merchant Fraud Analytics
Visa
Mastercard
PayPal
Square
Worldpay
Job Details
Fraud Investigator Consultant
Location: Remote
Type: 3-6 Months Contract
Travel- 25%-30% Travel every month expenses paid
Industry: Retail Banking, credit card preferred
Important Note:
- We need to update the job description to include Merchant Fraud Analytics. We need candidates with experience at PayPal, Square, Worldpay, or similar payment card companies.
- Experience with Visa or Mastercard is also acceptable, though it may be a stretch.
- Unfortunately, our clients updated their requirement on the JD and as such other candidates we had spoken with earlier will no longer work for our client request.
Key Responsibilities:
Lead end-to-end investigations into merchant-related fraud, including application & synthetic identities, shell companies, transaction laundering, and, Card-not-present (CNP) fraud (e-commerce, mobile, digital wallets), ATO (account take-over)
Control Testing & Mitigation: Evaluate internal card issuance / merchant acquisition and transaction controls to identify gaps, recommend changes in rules, limits, and transaction workflows
Develop and implement merchant fraud detection strategies, leveraging onboarding data, transaction patterns, and behavioral analytics, merchant collusive chargebacks.
Collaborate with underwriting, onboarding, compliance, and legal teams to assess merchant risk and take timely action (e.g., holds, terminations, SAR filings).
Fraud Detection & Risk Analytics: Utilize fraud detection tools (e.g., Falcon, SAS, Actimize, FICO, Brighterion) and internal models to identify suspicious activity
Monitor high-risk verticals and merchant categories, identifying emerging fraud typologies and recommending mitigation strategies.
Ensure compliance with card network rules (Visa, Mastercard, etc.) and regulatory requirements (e.g., PCI DSS, AML, PSD2), Coordinate with issuing banks, merchants, processors, and networks (Visa, MasterCard, etc.) on disputes and investigations
Oversee merchant fraud case management, ensuring thorough documentation, root cause analysis, and reporting to internal and external stakeholders, support chargeback resolution and fraud recovery efforts
Represent the organization in external forums, including card scheme investigations, law enforcement inquiries, and industry working groups
Qualifications:
Bachelor s or Master s degree in Finance, Risk Management, Criminology, or a related field
Professional certifications such as CFE (preferred) and/or PCI ISA are highly recommended
8+ years of experience in fraud investigation in a Payment Operations division with at least 3 5 years in merchant services or acquiring risk within a PSP or acquiring bank
Deep understanding of merchant onboarding, MCC risk, transaction laundering, and chargeback abuse
Proficiency in fraud detection and case management tools
Good analytical skills with experience in SQL, Python, or other data analysis tools, and familiarity with AI based tools preferred.
Excellent communication and stakeholder management skills, with the ability to influence across functions
Preferred Attributes:
Experience with US Domestic acquiring and SMB merchants highly preferred
Experience working with Big-4 or large scale audit firm with forensic practice will be a big plus
Familiarity with real-time fraud monitoring systems and machine learning-based detection models
Ability to work in a fast-paced, regulated fintech environment with evolving fraud threats
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.