Workday PSA Specialist

Strategic Onshore Workday PSA Specialist

Duration: 6 Months Plus

Location: Chicago, IL- Remote, but travel will be required if not local. At least once a month (20% travel estimated). Expenses will be paid.

Contract To Perm Option after 4-5 Months

Pre-Qualifying Questions:

1. Does candidate have Workday PSA Implementation Expertise?
2. Does candidate have deep understanding of Order to Cash (O2C) business process?
3. Does candidate have Profound knowledge of Workday PSA and its integration with modules such as Expenses, Procurement, Time and Absence, Core HR?
4. Does candidate have Global Project Delivery Experience?
5. Does candidate have Experience with VAT, GST, and other relevant global tax types?
6. Does candidate have Workday Transaction Tax Knowledge?
7. Does candidate have experience supporting organizational change and adoption across cultures and time zones?

Requirements

Key Qualifications and Experience for a Workday PSA Architect or Senior Consultant

• High-Level Overview for Global Professional Services Implementation
• Workday PSA Implementation Expertise
• Direct experience implementing Workday PSA suite for global professional services organizations
• Industry preference: Media or Advertising sectors
• Leadership in full lifecycle implementations: requirements gathering, solution design, configuration, testing, deployment, and support
• Experience with large-scale, multi-country rollouts and global compliance requirements

Order to Cash Process Mastery

• Deep understanding of Order to Cash (O2C) business process
• Expertise in functional modules related to O2C: Project Management, Billing, Contracts, Invoicing, Accounts Receivable, Revenue Management
• Ability to align business processes with Workday functionality to drive efficiency
• Integration with Related Workday Modules
• Profound knowledge of Workday PSA and its integration with modules such as Expenses, Procurement, Time and Absence, Core HR
• Experience configuring and optimizing inter-module data flows
• Expertise in data governance, troubleshooting, and cross-module reporting

Global Project Delivery Experience

• Participation in at least one end-to-end implementation of Workday PSA for a global professional services company
• Ability to manage stakeholder expectations across regions and ensure compliance with local/international regulations
• Experience supporting organizational change and adoption across cultures and time zones

Workday Transaction Tax Knowledge

• Solid understanding of Workday transaction tax configuration for professional services
• Experience with VAT, GST, and other relevant global tax types
• Competence in designing tax reporting structures and resolving tax-related PSA issues
• Workday Report Writing
• Proficiency in designing, developing, and maintaining custom Workday reports and dashboards
• Skill in automating report delivery and creating ad-hoc reports for business needs
• Experience with Workday EIBs and Integrations
• Expertise in using Workday Enterprise Interface Builders (EIBs) for data migration, conversion, and integrations
• Experience building integrations with third-party systems (e.g., payroll, CRM, financial platforms)
• Strong troubleshooting skills and commitment to data quality

Professional and Strategic Value

• Ability to deliver transformative value through technical and business acumen
• Track record of operational excellence, strategic growth, and effective stakeholder management

Deliverables

• Process Flows
• Mentor and Knowledge transfer to client project team members
• Participate as primary, co and/or contributing author on any and all project deliverables associated with their assigned areas of responsibility
• Participate in data conversion and data maintenance
• Provide best practice and industry specific solutions
• Advise on and provide alternative (out of the box) solutions
• Provide thought leadership as well as hands on technical configuration/development as needed.
• Participate as a team member
• Perform other duties as assigned.