IT Technical Lead - Infrastructure

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Education:

• Bachelor's degree in Information Technology, Computer Science, or a related technical field.
• Master's degree or relevant post-graduate certifications are a plus.

Experience:

• 7+ years of hands-on IT infrastructure experience, with at least 2 years in a technical leadership or senior-level role.
• Proven experience supporting and administering Windows Server (2016/2019/2022) and Linux environments (e.g., RHEL, CentOS, Ubuntu).
• Experience in leading infrastructure projects, system upgrades, and cross-functional technical teams.
• Experience managing hybrid environments that include on-premises infrastructure and cloud services (AWS and Azure).
• Solid background in network fundamentals, including routing, switching, and firewall basics.

Certifications (preferred):

• CCNA or higher (Cisco Certified Network Associate).
• Microsoft Certified: Azure Administrator Associate or equivalent.
• AWS Certified SysOps Administrator - Associate or equivalent.
• CompTIA Server+, Linux+, or RHCSA certifications are a plus.

Technical Skills:

Server & OS Administration:

• Deep understanding of Active Directory, Group Policy, DNS, DHCP, and file/print services.
• Proficient in managing Windows servers including package management, system monitoring, and security hardening.
• Experience with virtualization platforms (e.g., VMware, Hyper-V).

Cloud Technologies:

• Experience provisioning, maintaining, and optimizing cloud infrastructure on AWS and Microsoft Azure.
• Familiarity with EC2, S3, IAM, VPC, Lambda (AWS) and VMs, Azure AD, Blob Storage, Azure Monitor (Azure).

Scripting & Automation:

• Strong experience in scripting with PowerShell, Bash, or Python to automate server maintenance, monitoring, and patching.
• Familiarity with infrastructure-as-code (IaC) tools such as Terraform or AWS CloudFormation is a plus.

Storage & Backup:

• Hands-on experience with enterprise storage systems, including:
  • NetApp (ONTAP administration, NFS, CIFS/SnapMirror/SnapVault).
  • HPE Alletra or similar storage solutions (e.g., 3PAR, Nimble).
• Proficiency in managing and monitoring enterprise backup solutions (e.g., Veeam, Commvault, NetBackup).

Networking:

• Solid grasp of TCP/IP, VLANs, VPN, and firewall policies.
• Experience troubleshooting network connectivity, basic switch/router configuration, and Wi-Fi technologies.

Leadership & Soft Skills:

• Strong leadership and mentoring abilities; capable of guiding junior staff and coordinating with other IT teams.
• Excellent communication skills-verbal and written-with the ability to explain technical issues to non-technical stakeholders.
• Proven ability to manage incidents, change control, and root cause analysis processes.
• Detail-oriented, self-driven, and able to prioritize and manage multiple tasks in fast-paced environments.

Other Preferred Experience:

• Familiarity with monitoring tools like Nagios, Zabbix, SolarWinds, or Datadog.
• Experience implementing or supporting disaster recovery (DR) plans and high availability solutions.
• Understanding of ITIL framework and best practices.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (, the Federal Trade Commission identity theft hotline ( and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or calling with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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