Overview
Skills
Job Details
Job Description:
***Crop to Crop resumes are accepted
Location Requirement: Onsite or Remote: Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense. First day in-office, then 100% remote in the State of Wisconsin.
The person is responsible for implementing, maintaining, and configuring projects related to the support of the DOC s COMPAS team. COMPAS is the State of Wisconsin s case management and decision support tool utilized by Case Managers. This position serves as a member of the COMPAS Core Team staff, which includes Department employees from the Bureau of Technology Management, the BTM PMO, staff from the other program divisions, and the COMPAS private vendor. This position works closely with the working group to help identify areas of optimization and improved business processes for workflows within COMPAS. This position will also execute the build and testing required to deliver effective COMPAS optimizations and upgrades.
Required Skills: 5 or more years in the below
- Business Analyst role supporting the software lifecycle
- Maintaining vendor-managed software and supporting application upgrades.
- Implementing software configurations and enabling application enhancements.
- Working with Business users and external stakeholders to identify process improvements and optimizations.
- Experience in interacting with customers and resolving application helpdesk tickets and service requests
- Experience in creating test case documents, performing regression testing and supporting UAT
- Ability to create business communication documents
Desired Skills:
- Experience in Agile environment and System development
- Experience with Test script maintenance and Test automation using Selenium or other automated testing tool (nice to have)
- Knowledge of vendor-based application release cycle and ticket management