Senior Windows Engineer

Required Qualifications

• Experience troubleshooting end-user hardware, software, and driver issues
• 3-5 years of experience in system administration.
• Willingness to learn new skills and cutting-edge technologies on the fly
• Strong customer service skills
• Basic scripting proficiency with at least one language, i.e. PowerShell, Batch, Shell, or Python
• OS administration and configuration skills for Windows
• Experience with an Enterprise Mobility Management (EMM) tool such as Workspace ONE (preferred) or Intune

Preferred Qualifications

• Proficiency with command-line interfaces
• OS administration and configuration skills for macOS
• Familiarity with Agile Frameworks and Methodologies
• Familiarity with Cloud services in Azure
• Experience creating automation by interfacing with APIs or using tools like Ansible and ServiceNow.
• Experience Packaging Software for mass deployment.
• Experience creating and maintaining Active Directory Group Policy

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

Equal Opportunity Employer

Preferred locations: MO, KS, FL, TX, and Potentially others

Why WWT?

At World Wide Technology, we work together to make a new world happen.Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. With more than $20 billion in annual revenue, WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work for its unique blend of determination, innovation and creating a great place to work for all. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.

The End User Computing Team manages all endpoint devices for WWT employees and contractors. We are passionate about enhancing the end-user experience and driving improvements that make it easier for users to get things done. We love hardware, software, operating systems, clever scripts, and staying on the cutting edge. If you get excited about innovative tech, streamlining user experience, and being part of a high-performing team, this is the place for you.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What To Expect:

As a Windows subject matter expert, you'll drive strategy, define best practices, and stay ahead of emerging trends across the Windows ecosystem. You won't stay siloed; you'll play an active role in EUC responsibilities across our supported platforms. Our work is a varied mix of strategic projects, maintenance, and tier 4 support .

Job Responsibilities:

• Maintain, deploy, and troubleshoot endpoint configurations and policies for all platforms, to meet security benchmarks
• Create and maintain software deployment packages for Windows, Mac OS, Android, and iOS
• Administer virtual desktop environment and supporting infrastructure, including maintenance, support, patching, and documentation.
• Create and maintain documentation for fellow administrators, Service Desk, and end users.
• Assist in patching enterprise end-user devices with OS and third-party application updates
• Evaluate and define hardware standards.
• Identify technical problems within EUC systems and work independently to determine solutions
• Work closely with other teams in IT to provide root cause analysis and resolve systemic end-user issues
• Work closely with the Global Service Desk to drive process enhancements and efficiencies
• Establish and maintain effective working relationships with management, coworkers, vendors, and customers.
• Provide support as needed.
• Be a part of the on-call and support rotation
• Work on projects and tasks as assigned