Overview
Hybrid
Depends on Experience
Contract - Independent
Contract - W2
Contract - 6 Month(s)
Skills
ServiceNow
HTML
CSS
ITSM
IT Service Management
CSM
Customer service management
HAM
Hardware asset management
ITOM
ServiceNow APIs
Job Details
Qualifications:
- Bachelor s degree in Computer Science, Information Technology, or a related field.
- At least 5+ years of hands-on experience with ServiceNow development and administration.
- Proficiency in ServiceNow APIs, JavaScript, HTML, and CSS.
- Strong understanding of ITSM and ITOM processes, including workflows and automation.
- Proven experience with ServiceNow modules such as ITSM(IT Service Management), CSM(Customer service management also called PSDS), HAM (Hardware asset management).
- Familiarity with Agile/Scrum methodologies for project delivery.
- Relevant certifications (e.g., ServiceNow Certified Application Developer, Implementation Specialist) are highly desirable.
- Excellent problem-solving skills and attention to detail.
- Strong communication and collaboration skills to work effectively with cross-functional teams.
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