Overview
On Site
USD 28.50 - 33.00 per hour
Contract - W2
Contract - Independent
Skills
Help Desk
SAP BASIS
Microsoft Excel
Collaboration
Management
System Requirements
Software Troubleshooting
Reporting
Process Improvement
Active Directory
Microsoft Windows
Service Desk
Yardi
Communication
Technical Support
Attention To Detail
Documentation
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for a skilled Help Desk Analyst to join our team on a contract basis in Scottsdale, Arizona. In this role, you will provide technical support and ensure the smooth operation of systems and applications. The ideal candidate will excel in troubleshooting and resolving technical issues while delivering exceptional service to users.
Responsibilities:
Respond promptly to service desk tickets and resolve technical issues efficiently.
Troubleshoot and diagnose problems related to Windows and Active Directory.
Provide support for Windows 10 and ensure its optimal functionality.
Assist users with system errors and software-related concerns.
Maintain detailed documentation of support activities and resolutions.
Collaborate with team members to address and solve complex technical challenges.
Utilize the Yardi platform to manage and support specific system requirements.
Ensure timely communication and follow-up with users regarding their technical queries.
Implement best practices for system and application troubleshooting.
Monitor and report recurring issues to recommend process improvements.
Requirements
Proficiency in Active Directory and Windows environments.
Strong knowledge of Windows 10 and its functionalities.
Experience in basic troubleshooting techniques for technical issues.
Familiarity with service desk operations and ticketing systems.
Hands-on experience with the Yardi platform.
Excellent communication and interpersonal skills for user support.
Ability to work both independently and collaboratively within a team.
Strong attention to detail and documentation practices.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for a skilled Help Desk Analyst to join our team on a contract basis in Scottsdale, Arizona. In this role, you will provide technical support and ensure the smooth operation of systems and applications. The ideal candidate will excel in troubleshooting and resolving technical issues while delivering exceptional service to users.
Responsibilities:
Respond promptly to service desk tickets and resolve technical issues efficiently.
Troubleshoot and diagnose problems related to Windows and Active Directory.
Provide support for Windows 10 and ensure its optimal functionality.
Assist users with system errors and software-related concerns.
Maintain detailed documentation of support activities and resolutions.
Collaborate with team members to address and solve complex technical challenges.
Utilize the Yardi platform to manage and support specific system requirements.
Ensure timely communication and follow-up with users regarding their technical queries.
Implement best practices for system and application troubleshooting.
Monitor and report recurring issues to recommend process improvements.
Requirements
Proficiency in Active Directory and Windows environments.
Strong knowledge of Windows 10 and its functionalities.
Experience in basic troubleshooting techniques for technical issues.
Familiarity with service desk operations and ticketing systems.
Hands-on experience with the Yardi platform.
Excellent communication and interpersonal skills for user support.
Ability to work both independently and collaboratively within a team.
Strong attention to detail and documentation practices.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.