Overview
Skills
Job Details
TrueSight Automation Suite (Bladelogic) Job Requirements
Job Title:
BMC TrueSight Server Automation Suite (TSSA, TSSR, TSSR-DW, TSO, TSAC) Engineer - TrueSight Suite Support
Detailed Responsibilities:
TrueSight Server Automation (TSSA)
- Install, configure, upgrade, and maintain TSSA environments across multiple data centers and cloud environments.
- Design and automate patching, software deployment, compliance enforcement, and server provisioning jobs.
- Develop and maintain custom scripts (NSH, BLCLI, Shell, PowerShell) to enhance TSSA functionalities.
- Create and manage roles, permissions, and access control based on enterprise security policies (RBAC).
- Perform health checks, system performance tuning, and troubleshoot TSSA agent/server communication issues.
- Develop and manage job scheduling strategies to optimize server resource usage.
- Integrate TSSA with ticketing systems (e.g., ServiceNow) and vulnerability management tools.
- Manage endpoints across multiple OS platforms (Windows, Linux, UNIX).
TrueSight Smart Reporting for Server Automation (TSSR & TSSR-DW)
- Install and configure Smart Reporting for TSSA (using Yellowfin or the integrated TSSR module).
- Build custom reports, dashboards, and scheduled report distribution for patching, compliance, and operational metrics.
- Maintain the ETL processes that extract data from TSSA into TSSR reporting databases.
- Optimize report performance and troubleshoot data extraction issues.
- Coordinate with stakeholders to gather reporting requirements and ensure accurate report delivery.
TrueSight Orchestration (TSO)
- Install, configure, and maintain TSO environment, including interfaces to TSSA, ServiceNow, Ansible, and Qualys.
- Design, develop, and deploy automation workflows to orchestrate processes between BMC and external platforms (e.g., ServiceNow, CMDB, Active Directory).
- Integrate TSO with TSSA for patch orchestration, incident remediation, and compliance automation.
- Maintain security, certificates, and credentials used within orchestration workflows.
- Troubleshoot grid, peer, and adapter issues and ensure high availability and disaster recovery setups.
TrueSight Automation Console (TSAC)
- Deploy and configure TSAC environments integrated with TSSA for centralized patch management and compliance tracking.
- Manage content updates (Patching Catalogs, Vulnerability Management Content) for
- TSAC.
- Configure, monitor, and troubleshoot Patch Analysis and Compliance Jobs through TSAC interfaces.
- Integrate TSAC with vulnerability management tools (e.g., Tenable, Qualys) for security remediation efforts.
- Collaborate with security and operations teams to manage patch compliance and automate vulnerability remediation cycles.
- Support customizations and extensions to TSAC's operational dashboards and APIs.
General Operational Responsibilities:
- Monitor system health, schedule maintenance activities, apply patches and hotfixes across all TrueSight environments.
- Ensure end-to-end documentation of installations, configurations, workflows, reports, and integrations.
- Participate in Change Advisory Board (CAB) meetings for production change requests involving TrueSight products.
- Conduct regular knowledge-sharing sessions with IT teams and provide training where needed.
- Provide escalation support during incidents, outages, and emergency remediation activities.
- Ensure compliance with internal and external audit and security requirements.
- Support on-call schedules and escalations as required.
Tools and Technologies Frequently Used:
- OS Platforms: Windows, Red Hat Linux
- Databases: Oracle, Postgres
- Scripting: NSH, BLCLI, Shell, PowerShell, Python
- Integration Tools: ServiceNow, Qualys, Splunk, Ansible
- Cloud Platforms: Azure, Google Cloud Platform, AWS (optional, but preferred)
- Security: Active Directory, LDAP, RBAC frameworks
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.