IT Technology Services Senior Specialist

Requisition ID: 426856
Work Area: Information Technology
Expected Travel: 0 - 20%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T3-2
Additional Locations:

Original Posting Date: 06/02/25

Job Title: IT Technology Services Senior Specialist

Location: Newtown Square, PA

Work Model: Hybrid work model

Purpose and Objective:

SAP America, Inc. seeks an IT Technology Services Senior Specialist at our Newtown Square, PA location to deliver outcomes of assigned projects and work independently on topics while setting priorities and having sole responsibility.

Expectations and Tasks:

Handle complex issues in own area of cross-functional or cross-country projects. Make decisions or solutions to enhance current and future design and strategy. Enhance complex systems or processes. Represent SAP to customers and communicate clear and conveying processes and policies in a way that is easily understandable. Advocate for the end user by having a deep understanding of end user needs, behaviors and usage patterns. Promote the role of User Experience, thorough understanding of contemporary user-centered design methodologies and practices and integrate those into current and future development efforts. Support both the Delivery and Operation organizations. Develop and provide systems, applications, products and services to optimize or automate business processes, improve work efficiency, and provide the expert support in operations. Revise and update existing programs and provide required documentation. Facilitate the service lifecycle and product lifecycle. For Delivery, act as a technology expert to execute technical feasibility studies or solution reviews. Define or review technical blueprint for internal IT projects. Customize and develop enhancements. Implement the solutions and provide technical documentation. For Operation, act as a cross functional technology expert to execute and support problem management and continuous improvement. Participate in de-escalation activities. Contribute to the Build to Run engagement and to the definition of technical standards and frameworks.

Education and Occupational Experience:

Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field of study and six (6) years of progressive post-baccalaureate experience in the job offered or related occupation. Alternatively, a Master's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field of study and four (4) years of experience in the job offered or related occupation.

Qualifications/Skills and Competencies Experience:

Experience must involve four (4) years in the following:

• Administering and maintaining SAP S/4 HANA, SAP ERP, SAP PI/PO, and SAP NetWeaver Systems in cloud;

• Full Cycle Implementations including sizing, installations, configuration, Go-live, maintenance and support;

• Performance Analysis and Performance Monitoring of Systems in the Landscape;

• Providing technical documentation;

• Contributing to the definition of technical standards and frameworks;

• Executing and supporting problem management and continuous improvement;

• Participating in de-escalation activities; and

• SAP OS/DB Migration and Hyperscalers.

SAP-certified technology consultant certifications:

• SAP OS/DB migration; and

• SAP HANA.

Travel: Position requires up to 20% domestic travel to various and unanticipated customer sites.

This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the SAP Internal Employee Referral Policy.

Internal use only: reference code lhrs4262

SAP:SAIL

EX:OUT

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Compensation Range Transparency: The annual base salary range for this position is $125,611 - $180,576. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $125,611 - $205,200. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

Requisition ID: 426856

Posted Date: Jun 2, 2025

Work Area: Information Technology

Career Status: Professional

Employment Type: Regular Full Time

Expected Travel: 0 - 20%

Location: