Senior Salesforce Developer

  • Posted 4 hours ago | Updated 4 hours ago

Overview

Remote
$30 - $40
Contract - W2
Contract - 6 Month(s)
No Travel Required

Skills

Amazon Web Services
GC
Management
Responsive Design
Routing
Salesforce.com
Salesforce.com Administration
Scheduling

Job Details

Position Summary

Seeking a Senior Salesforce Developer with 7+ years of Salesforce development experience to join our team.

Key Responsibilities

  • Manage and enhance strong case management processes, including support processes, omni channel, assignments/routing, NBA, and SLAs.

  • Develop solutions with high proficiency in LWC (Lightning Web Components) to create advanced user experiences similar to Uber, focusing on scheduling and responsive design.

  • Exhibit expertise in Salesforce Flows and industry best practices.

  • Integrate Salesforce with AWS Connect (highly preferred) or other CTI integrations.

  • Deliver agentic experience by developing NBA (Next Best Action), creating actions/activities, and generating summaries.

  • Execute general admin tasks including managing profiles and permissions.

Preferred Qualifications

  • Minimum 7 years of experience in Salesforce development.

  • Strong understanding of support and case management processes.

  • Advanced experience with LWC and Salesforce Flows.

  • Experience with AWS Connect integration or other CTI platforms.

  • Proven skillset in implementing NBA strategies and creating user activities.

  • Experience in general Salesforce administration.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Teknikoz