Overview
Skills
Job Details
Key Responsibilities:
Business Requirements Gathering:
Collaborate with business stakeholders (underwriting, claims, policy administration, etc.) to gather, document, and analyze business requirements for P&C insurance projects.Process Mapping and Analysis:
Analyze and document current-state business processes, identify gaps, and recommend improvements. Support the design and implementation of optimized processes.Stakeholder Management:
Engage with cross-functional teams including IT, operations, and product management to ensure project requirements align with business goals and objectives.Data Analysis:
Work with large data sets, conduct data analysis, and generate insights to support decision-making. Analyze claims, policies, underwriting, and other key data points to improve business processes.Solution Design and Documentation:
Create functional specifications, user stories, and use cases. Work closely with the technical teams to ensure the proper design, development, and deployment of systems in line with business requirements.Testing and Quality Assurance:
Coordinate user acceptance testing (UAT) with business users to validate the functionality of new systems, processes, and features. Ensure all requirements are met and systems are performing as expected.Insurance Industry Expertise:
Apply deep knowledge of P&C insurance products (e.g., auto, home, commercial, liability) to assess business needs and identify solutions to improve operational processes, claims management, underwriting, and policy administration.Risk & Compliance Management:
Support the identification of regulatory and compliance requirements related to P&C insurance, ensuring that solutions adhere to industry standards and local regulations.Project Management Support:
Support project managers in tracking project progress, managing timelines, and ensuring that all project deliverables are met.
Qualifications:
Experience:
10+ years of experience as a Business Analyst in the P&C Insurance domain.
In-depth understanding of insurance processes including underwriting, policy administration, claims management, and billing.
Skills:
Strong experience in gathering, documenting, and analyzing business requirements.
Proficiency in creating use cases, user stories, and process flow diagrams.
Experience with insurance software (e.g., Guidewire, Duck Creek, or similar platforms).
Familiarity with Agile and/or Waterfall methodologies.
Excellent communication and presentation skills with the ability to interact with both technical and non-technical stakeholders.
Strong problem-solving and critical-thinking skills.
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