Application Support Engineer

  • Mequon, WI
  • Posted 1 day ago | Updated 9 hours ago

Overview

On Site
USD 57.00 - 66.00 per hour
Full Time

Skills

Application Support
Manufacturing
Reliability Engineering
Continuous Improvement
Investments
Change Management
Onboarding
Training
Usability
Scheduling
Collaboration
IT Security
Enterprise Architecture
Dashboard
KPI
Sustainability
Cisco
Citrix
Cloud Computing
Dell
Firewall
Active Directory
Backup
Computer Hardware
Configuration Management
Customer Service
Communication
Documentation
Scalability
FOCUS
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET

Job Details

Description

We are looking for a skilled Application Support Engineer to join our team in Mequon, Wisconsin. This Contract-to-permanent position offers an exciting opportunity to support and enhance a suite of Foundry-based operational applications within the manufacturing industry. The ideal candidate will be instrumental in ensuring system reliability, driving continuous improvement, and maximizing the value of Foundry investments for the organization.

Responsibilities:
Serve as the primary technical resource for Foundry-based scheduling and operational applications.
Optimize and maintain scheduling models, data pipelines, and logic within the Foundry platform.
Facilitate change management processes, including onboarding new users and providing stakeholder training.
Enhance application performance, usability, and scheduling accuracy through ongoing feedback and improvements.
Develop reusable components to support rapid scaling across various mills and product lines.
Collaborate with IT Security, Infrastructure, and Enterprise Architecture teams to align Foundry applications with broader IT strategies.
Create, monitor, and refine dashboards and KPIs to track schedule adherence, throughput, and overall operational performance.
Document solutions and processes to ensure scalability and long-term sustainability of Foundry applications.
Work closely with developers during application rollouts and support the transition to ongoing maintenance.

Requirements

Proficiency in Cisco, Citrix, and Cloud technologies.
Strong experience with Dell and Firewall technologies.
Expertise in Active Directory and backup solutions.
Solid understanding of computer hardware and configuration management.
Exceptional customer service and communication skills.
Ability to troubleshoot and resolve complex technical issues.
Familiarity with process documentation and system scalability principles.
Operational awareness and a focus on long-term system health and performance.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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