IT Project Manager

Role: IT Project Manager

Location: Remote

Duration: Full Time
Job Description:

Key Responsibilities:

• Lead small to mid-size IT projects and support larger programs under PMO guidance.
• Define project scope, goals, resources, and timelines; track milestones and deliverables.
• Coordinate cross-functional teams, manage dependencies, and ensure on-time delivery.
• Facilitate meetings, prepare agendas, capture decisions, and follow up on action items.
• Develop and maintain project plans, risk/issue trackers, and status reports.
• Apply SDLC processes, creating project artifacts such as charters, rollout strategies, and postmortem reports.
• Provide progress reports, documentation, and presentations to stakeholders.
• Collaborate with business and technical teams to capture requirements, analyze data, and recommend process improvements.
• Identify risks, manage scope/budget changes, and propose optimization solutions.
• Occasionally support programs outside standard hours and travel as needed for global team coordination.

Proficiencies:

• Expert knowledge of project management best practices.
• Strong understanding of SDLC, Agile/SCRUM, ITSM policies, and customer service standards.
• Advanced skills in Microsoft Office Suite and Atlassian tools (Confluence, Jira, Portfolio, Structure).

Qualifications:

• Bachelor's degree (or equivalent experience).
• 7+ years of experience managing IT projects/programs.
• 3+ years of Agile, SCRUM, or hybrid methodology experience.
• PMP, CAPM, CSM, or similar certifications preferred.