Project Manger

LTS is seeking a dynamic, results-driven Project Manager who will play a critical role in the coordination and completion of projects involving the planning, design, and implementation of Electronic Health Record (EHR) software applications for the Department of Homeland Security (DHS) U.S. Immigration and Customs Enforcement (ICE). The ICE Health Services Corps (IHSC) delivers healthcare services to individuals in its custody and is currently undertaking a large-scale EHR modernization effort to increase operations efficiency, enhance reporting capabilities, improve the quality of alien health care, and security of health data through advanced technology and innovative digital solutions. This position is responsible for maintaining the program s effectiveness by defining, delivering, and supporting strategic plans for implementing information technologies. The work is in Washington, D.C., and contingent on award of the contract.

LTS provides trusted consulting, and solutions in an increasingly complex and growing world. Our deep expertise in technology and analytics helps us serve a broad constituency of clients that range from cabinet-level departments of the U.S. Government to the largest Federal IT contractors in the world.

LTS is a leading information technology (IT) provider for mission critical systems leveraging the latest technologies to deliver cutting edge solutions from small mobile applications to large, complex enterprise applications. Our professionals specialize in multiple disciplines including program management, system integration, system design, system development, cybersecurity, infrastructure, and data analytics.

Responsibilities:

• Plans, manages, and coordinates EHR project activities to ensure goals and objectives are accomplished within the prescribed timeframe and funding parameters.

• Leads the drafting and maintenance of the project plan and associated documentation to track and report the progress of tasks, milestones, project staffing, and risks.

• Develops project initiation process by defining project scope, determining action items, assigning ownership, creating project timetables, and tracking execution and workflow; prepares, presents, and distributes project status reports.

• Evaluates, plans, and monitors assigned project implementations; manages project and project delivery teams, ensures deadlines are met, escalates issues for appropriate, timely resolution and adheres to standardized project management.

• Develops interdisciplinary project teams, in coordination with the requirements of the project, to ensure deployment of systems; serves as liaison to project sponsors, project teams and stakeholders; works with internal, external groups to optimize success of project deployment.

• Identifies end user education, training program and services; assists in the development and maintains department policies and procedures.

• Assists in assessing functional, business, and technical requirements involving IT & Health IT associated areas including report development and analytics, population health tools, electronic health records, interface, and integration technologies, etc.

• Communicates and maintains visibility of project deliverables across Project Managers, Business Analysts, and senior management levels.

• Establishes and tracks project progress against milestone and deliverables schedule.

• Monitors all phases of a project and promptly addresses any changes to the original project scope of work, including the impact to the project schedule, resources, and budget and communicate deviations to government CO, COR, and PM. Continually assessing project needs and resources available to complete the project successfully. Plans workflows and analyzes costs.

• Makes determinations and provides recommendations addressing new project schedules and/or feasibility of pre-determined schedules. Provides accurate project documentation and record maintenance throughout the project. Maintains all historical data on projects for future forecasts and project budgeting.

• Communicates job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.

• Ensures all contractor and subcontractors personnel adhere to the Department of Homeland Security policies directives, and guidance.

• Prepares technical reports by collecting, analyzing, and summarizing information and trends.

• Monitors and tracks appropriate approval procedures for authorization of Other Direct Costs (ODCs).

• Responsible for developing the quality management process and for ensuring that all the artifacts and services are delivered as they were designed.

• Provides and delivers ad-hoc presentations and briefings, including development of agendas and capturing minutes for these events.

• Provide monthly system performance metrics, such as:

• Remedy tickets aging report with the following status: resolved, pending, and open.

• Response time (best, worst, average)

• Peak concurrent number of end-users

• Total number of end-user population at the end of the month

• System availability (uptime hours, scheduled outage, unscheduled outage, and percent availability)

Required Skills & Qualifications:

• Eight (8) or more years of relevant experience in an Enterprise IT environment. 

• Certified Scrum Master (CSM) or Professional Scrum Master I (PSM I) certification with 3+ years of experience as a scrum master or in a similar role. 

• Current Project Management Institute (PMI) Project Management Professional (PMP) certification and has held PMP certification for a minimum of 6 years. 8+ years of experience as a project manager. 

• Current Information Technology Infrastructure Library (ITIL) v4 certification. 

• Must be able to obtain a Public Trust. 

• Project Management experience in an Agile software development environment, including methodologies related to software lifecycle management. 

• Technically competent with Microsoft software suite, including but not limited to Word, Excel, PowerPoint, Visio, and Project.  

• Experience with requirements tools and tracking (e.g., JIRA) 

• Excellent communication skills in both written and verbal presentation. 

• Experience in conducting daily scrum stand-up meetings, facilitating Sprint planning meetings and coordinating Sprint reviews, retrospectives, and burn-down charts. 

• Experience in defining all project activities and milestones required to meet objectives and deliverables, properly sequencing tasks and estimating effort with project team members doing the work, determining the critical path, and leveling the project schedule. 

• Experience in monitoring program execution to identify obstacles and deviations from plan and takes corrective action as needed. 

• Experience in conducting continuous risk assessment and management including developing measures to reduce risk in program execution. 

• Experience in developing metrics and reports for tracking program execution. 

• Experience with contract management, budgeting, and resource allocation, including management of sub-Contractor personnel. 

• Proficient in development of plans, assigning tasks, monitoring performance, communicating progress, resolving conflicts, and escalating issues. 

• Experience with all aspects of configuration management planning including configuration identification, change control, configuration status accounting, configuration audits, configuration documentation. 

• EHR project management experience preferred. 

• Experience with health care environments in correctional facilities is desirable.

What’s In It for You?  

• The Opportunity to support high-visibility federal missions 

• A culture that values innovation, growth, and collaboration 

• Access to cutting-edge tools and technologies 

• A career path that rewards ambition and performance

LTS is committed to offering eligible employees comprehensive benefits that will provide them with options intended to meet their needs and the needs of their family.  If you’re ready to push boundaries, sharpen your skills, and join a team that is passionate about delivering impact, we’d love to meet you. Apply today and let’s build a future together!