Staff Technical Program Manager, New Verticals

    • DoorDash
  • San Francisco, CA, CA
  • Posted 60+ days ago | Updated 3 hours ago

Overview

On Site
USD 201,900.00 - 302,900.00 per year
Full Time

Skills

IT program management
Backend development
Stakeholder management
Data quality
Operational excellence
Resource allocation
Problem solving
Project management
Systems architecture
Software development
Project planning
Computer science
Software engineering
Product development
Technical drafting
Life insurance
Network
Facilitation
Reporting
Leadership
Strategy
Roadmaps
FOCUS
Planning
Management
Negotiations
Accountability
Teamwork
Apache Velocity
Scalability
Design
Collaboration
Communication
Clarity
Value engineering
Documentation
Estimating
Scheduling
Logistics
Health care
Innovation
Microsoft Excel
Forms
LOS
Recruiting
Evaluation
Auditing

Job Details

About the Team
At DoorDash we're building the industry's most scalable and reliable delivery network to support our three-sided marketplace of consumers, merchants, and dashers. TPMs on our Engineering teams provide fundamental support to the underlying technology services as well as the engineers building these services. It's no simple task, but it wouldn't be interesting if it was!
About the Role
Our team is looking for a Staff Technical Program Manager for our New Verticals Engineering teams to drive important engineering-wide initiatives related to our Convenience & Groceries businesses. Programs will require a strong technical understanding of both mobile and backend development, general cross organization coordination/facilitation, stakeholder management, and ownership of results.

You will report into the centralized Technical Program Management team in Engineering. You must be located in either the San Francisco Bay Area or Seattle.
You're excited about this opportunity because you will...
  • Own Convenience & Grocery Programs - You will partner closely with the VP of Engineering, their leadership team, Product leaders, and our Strategy & Operation team to establish the strategy, technical roadmap, and priorities. Focus areas for your programs will include data quality, operational excellence, product launches and platform enhancements.
  • Plan & Execute Optimizations - You will drive optimizations related to planning Engineering objectives and key results, develop frameworks for team execution/tracking, and provide visibility to resource allocation and prioritization.
  • Demonstrate Technical Depth - You will develop a full understanding of our technical stack and interdependencies, allowing you to contribute to designs and ensure they are scalable, reliable, and efficient.
  • Nurture Stakeholders - You will manage all stakeholder expectations from leadership to individual teams, possess strong problem solving and negotiation skills, and earn the trust of partners and teams.
  • Navigate a Complex Organization - You understand engineers and enjoy working with them. You will build trust by developing strong technical domain knowledge that adds value beyond project management.
  • Manage Process & Timelines - You will manage timely and succinct communications to leadership and across teams to ensure accountability. You'll develop processes to ensure teamwork is streamlined to manage complexity and optimized velocity. You are thoughtful about how and when to implement processes with a light touch and clear understanding of success within DoorDash's culture. You'll balance urgency and priority while moving the needle on multiple initiatives.
We're excited about you because...
  • You're experienced in working with large-scale distributed systems, as well as client-side and platform teams, who own Tier 0 services serving external customers. You can speak to system architecture, scalability and reliability decisions, and design trade offs.
  • You're a strong leader with the ability to collaborate and build relationships across organizations, bridge gaps between teams, and successfully influence without authority.
  • You have strong ownership, urgency, and drive. You are willing to roll up your sleeves and dive into the details to understand and drive your programs.
  • You have excellent written & verbal communication skills with the ability to communicate with confidence, clarity, and focus. You can convey concepts and considerations to non-experts and experts alike.
  • You've engaged with Engineering teams on product & platform development with a thorough understanding of software development processes and project planning.
  • You are pragmatic and detailed in your approach and focus on progress, not perfection.
Qualifications:
  • Bachelor's Degree with experience in Computer Science, Software Engineering or other related discipline.
  • 8+ years recent experience as a Technical Program Manager at a technology company.
  • Experience in large-scale distributed systems and system architecture.
  • Experience working with full-stack engineers and directly engaging on product development, with a thorough understanding of software development processes.
  • Project planning and execution skills that include reviewing technical design documents, estimating, and scheduling.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.
Compensation
The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that's why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using on August 21, 2023.

Please see the independent bias audit report covering our use of Covey .
California Pay Range:
$201,900-$302,900 USD

Washington Pay Range:
$201,900-$302,900 USD