Overview
On Site
Full Time
Skills
Messaging
Product Management
Impact Analysis
Reporting
Workflow
Continuous Improvement
Presentations
Management
Problem Solving
Spectrum
Microsoft Exchange
Cloud Computing
Adobe
Microsoft Office
Microsoft Excel
VBA
Information Technology
Communication
Teamwork
SAP BASIS
Law
IT Service Management
Innovation
Collaboration
Recruiting
Insurance
Finance
Professional Development
Training
Leadership
CompTIA
Customer Service
Career Counseling
Oracle Application Express
Apex
Job Details
Job#: 2086583
Job Description:
This Business Analyst will be part of the Messaging/Email/Microsoft 365 Product Management team and will be responsible for activities that support current and future work efforts. Key responsibilities include working with stakeholders to understand their needs, capture their requirements, perform impact analysis, and then working closely with the Development Team(s) to refine the requirements into specifications that can be executed by the team. Individuals in this role will partner with internal application teams to track deliverables and generate reporting to support the deployment of various new products (including: Microsoft 365 workstreams, as well as various desktop software products).
This Business Analyst is expected to:
1. Gather and catalog functional, non-functional, and technical requirements for stakeholder requests.
2. Provide subject matter expertise within the business/technical domain to support project deliverables.
3. Ensure changes to the application are compliant with bank standards and policies.
4. Collaborate with engineering and operations teams to create, track, and maintain risk portfolio deliverables.
5. Document processes, procedures and workflows associated with applications.
6. Participate in continuous improvement efforts to create, analyze, and improve processes and solutions.
7. Create, maintain, and present training materials for end-users.
8. Act as the single point of contact for all Line of Business engagements.
Skills Requirements
Exceptional presentation and communication skills
Excellent at managing multiple tasks across multiple projects at the same time
Excellent problem resolution skills
Must be comfortable in delivering messages across a wide spectrum of individuals having varying degrees of technical understanding
A knowledge of Microsoft 365, Exchange, cloud services and related components is a plus.
Knowledge of Adobe products and services is also a plus.
Technology Skills
Experience with Microsoft products, specifically Excel (VBA macros and advanced formulas)
Experience with technology deployment processes
Experience Requirements
Information Technology professional with 10+ years' experience
Excellent written and verbal communication skills
Excellent teamwork skills
ITSM experience a plus
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Job Description:
This Business Analyst will be part of the Messaging/Email/Microsoft 365 Product Management team and will be responsible for activities that support current and future work efforts. Key responsibilities include working with stakeholders to understand their needs, capture their requirements, perform impact analysis, and then working closely with the Development Team(s) to refine the requirements into specifications that can be executed by the team. Individuals in this role will partner with internal application teams to track deliverables and generate reporting to support the deployment of various new products (including: Microsoft 365 workstreams, as well as various desktop software products).
This Business Analyst is expected to:
1. Gather and catalog functional, non-functional, and technical requirements for stakeholder requests.
2. Provide subject matter expertise within the business/technical domain to support project deliverables.
3. Ensure changes to the application are compliant with bank standards and policies.
4. Collaborate with engineering and operations teams to create, track, and maintain risk portfolio deliverables.
5. Document processes, procedures and workflows associated with applications.
6. Participate in continuous improvement efforts to create, analyze, and improve processes and solutions.
7. Create, maintain, and present training materials for end-users.
8. Act as the single point of contact for all Line of Business engagements.
Skills Requirements
Exceptional presentation and communication skills
Excellent at managing multiple tasks across multiple projects at the same time
Excellent problem resolution skills
Must be comfortable in delivering messages across a wide spectrum of individuals having varying degrees of technical understanding
A knowledge of Microsoft 365, Exchange, cloud services and related components is a plus.
Knowledge of Adobe products and services is also a plus.
Technology Skills
Experience with Microsoft products, specifically Excel (VBA macros and advanced formulas)
Experience with technology deployment processes
Experience Requirements
Information Technology professional with 10+ years' experience
Excellent written and verbal communication skills
Excellent teamwork skills
ITSM experience a plus
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.