Principal Service Engineer

Microsoft Silicon Cloud Hardware Infrastructure Engineering ( S CHIE) is the team behind Microsoft's expanding Cloud Infrastructure and responsible for powering Microsoft's "Intelligent Cloud" mission. S CHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide.

As Microsoft's cloud business continues to grow the ability to deploy new offerings and Hardware (HW) infrastructure on time, in high volume with high quality and lowest cost is of paramount importance. To achieve this goal, the Cloud Hardware Manufacturing Engineering (CHME) team is instrumental in defining and delivering operational measures of success for hardware manufacturing, improving the planning process, quality, delivery, scale and sustainability related to Microsoft cloud hardware. We are looking for an engineer who is customer-focused with the insight and industry knowledge to envision and implement future technical solutions that will manage and optimize the Cloud infrastructure. We are looking for a Principal Sevice Engineer to join our team.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Qualifications

Required/Minimum Qualifications:

Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years technical experience in software engineering, network engineering, service engineering, or systems engineering

o OR equivalent experience.

• 4+ years of hands-on experience supporting infrastructure and software solutions.
• 4+ years of experience in a leadership role within the Cloud domain.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:

• This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Extensive experience with cloud services management and enterprise application integration.
• Proficiency with Linux/UNIX, Docker, Kubernetes, Continuous Integration/Continuous Deployment (CI/CD) and cloud-native services.
• Deep understanding of High-Performance Computing (HPC) Infrastructure and services critical to EDA tool simulation.
• Experience with one or more programming or query languages ( Powershell , C#, Python, Java, JavaScript, Kusto, SQL).
• Experience with Service-Oriented Architecture (SOA) applications and cloud-based services, preferably Azure.
• Familiarity with Industry Compliance, Security, and Regulatory Standards: ISO 27001, FedRAMP, NIST 800-171 Rev.2, NIST 800-53 Rev.4.
• Certification in one or more of the following technologies: Microsoft Azure Solution Architect, Microsoft Azure Administrator, Google Professional Cloud Architect, Google Associate Cloud Engineer, AWS Certified Solutions Architect Professional, AWS Certified Solutions Architecture Associate, AWS Certified SysOps Administrator Associate.

Service Engineering IC5 - The typical base pay range for this role across the U.S. is USD $133,600 - $256,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $173,200 - $282,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until June 4, 2024.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Responsibilities

• Lead and manage a global team of cloud professionals, ensuring the delivery of high-quality cloud solutions, roadmap execution, and support.
• Develop and implement strategic plans for cloud services, including design, implementation, maintenance, and coordination of the adaptation process.
• Conduct regular evaluations of cloud applications, hardware, and software to maximize Engineering productivity and efficiency.
• Continuous focus on technology improvement, optimization, and processes to increase our effectiveness.
• Collaborate with corporate security and governance teams to ensure cloud compliance, conduct risk assessments, and implement mitigation strategies.
• Utilize advanced problem-solving skills to proactively identify and resolve issues before they impact business productivity.
• Promote a culture of innovation and creativity and develop a high-performance cloud team.
• Be able to integrate the latest GenAI solutions into Silicon Development flows.

Embody our Culture and Values