Systems Analyst 2 - REMOTE

Working Title: Server Admin

Job Location: 100% Remote, With-in Texas

Job Description:

• Will be responsible for maintaining, upgrading, and managing our software, hardware, and networks.
• Will diagnose and resolve problems quickly to ensure that our technology infrastructure runs smoothly and efficiently.
• Ideal candidate should have a strong background in IT, computer systems engineering, or systems administration.

Key Responsibilities:

• Install and configure server hardware and software.
• Manage Windows and Linux servers and technology tools.
• Monitor system performance to ensure everything runs smoothly and securely.
• Troubleshoot issues reported by users or identified through monitoring tools.
• Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
• Maintain security through access controls, backups, firewalls, etc.
• Upgrade systems with new releases and models as necessary.
• Develop expertise to train staff on new technologies.
• Build an internal wiki with technical documentation, manuals, and policies.

Qualifications:

• Proven experience as a System Administrator or similar role (minimum of 4 years).
• Experience with Microsoft Teams calling
• Familiarity with various operating systems (Windows/Linux) platforms.
• Resourcefulness and problem-solving aptitude.
• The ideal candidate should possess proficiency in server management tools, along with a strong understanding of server OS.
• Analytical skills are crucial, including the ability to analyze system logs for troubleshooting purposes and the capacity to identify potential issues before they become critical problems.
• Excellent verbal and written communication skills are required, with the ability to explain complex technical concepts clearly.
• Strong organizational skills are necessary for managing multiple projects simultaneously, and effective problem-solving abilities under pressure are vital.
• The candidate must also be able to work collaboratively with other IT staff and departments.

CANDIDATE SKILLS AND QUALIFICATIONS