Salesforce Business Analyst

  • Alpharetta, GA
  • Posted 3 days ago | Updated 3 days ago

Overview

Hybrid
$120,000 - $140,000
Full Time
Accepts corp to corp applications
No Travel Required
Able to Provide Sponsorship

Skills

Salesforce
business Analyst

Job Details

Key Responsibilities:

  • Lead, mentor, and develop a team of Salesforce Business Analysts, fostering a culture of continuous improvement and customer focus.
  • Oversee the end-to-end requirements lifecycle, including gathering, analysis, documentation, and validation for Salesforce projects and enhancements.
  • Act as a product owner for Salesforce initiatives, collaborating with stakeholders to define product vision, roadmap, and success metrics.
  • Leverage advanced SQL skills to analyze data, generate insights, and support data-driven decision-making.
  • Apply strong analytical skills to evaluate business processes, identify improvement opportunities, and design scalable Salesforce solutions.
  • Champion user experience (UI/UX) best practices, ensuring solutions are intuitive, efficient, and aligned with user needs.
  • Facilitate workshops, requirements sessions, and user acceptance testing (UAT) with business users and technical teams.
  • Collaborate with Salesforce administrators, developers, and third-party vendors to deliver high-quality solutions on time and within scope.
  • Develop and maintain comprehensive documentation, including process flows, user stories, wireframes, and training materials.
  • Monitor Salesforce platform usage, adoption, and customer satisfaction, recommending enhancements to drive engagement and ROI.
  • Stay current with Salesforce releases, features, and industry trends, ensuring the team s skills and solutions remain up-to-date.
  • Ensure compliance with data governance, security, and privacy policies
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