Overview
On Site
Depends on Experience
Full Time
Skills
Deskside Support
imaging
Pix boot
SCCM
Intune
Autopilot
Bitlocker
Job Details
Role: Desktop Support Specialist
Location: Windsor, CT
Experience: 5+ years
Key Skills: Deskside Support, imaging, Pix boot, SCCM, Intune, Autopilot, Bitlocker.
Mode Of Hire: Full-time
Skills Required:-
- Deskside Associate Level 1.5 with experience in imaging, laptop/desktop troubleshooting, resolving printer issues, shipping, field service, and receiving equipment.
- Must have over 4 years of experience in deskside support.
- Imaging using Pix boot, SCCM and Intune.
- Experience in resolving all End user issues related to Hardware/Software issues
- Experience with BitLocker, MFA & Google DUO.
- Experience with Autopilot.
- Experience in resolving Level 1 / Level 2 password, access & general laptop issues.
- Must have experience supporting hybrid/remote users in a large enterprise environment.
- Graduation or equivalent degree is mandatory.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.