ServiceNow Developer with CMDB (15+years)

Overview

Remote
Depends on Experience
Contract - W2
Contract - Independent

Skills

ServiceNow Developer
CMDB
Service Mapping
Discovery
cloud
ITOM

Job Details

ServiceNow Developer with CMDB
4+months Contract-To-Hire
Remote

Job Summary

We are seeking a skilled ServiceNow Developer with a strong focus on CMDB to join our ITSM team. The ideal candidate will have deep experience in developing, configuring, and enhancing the ServiceNow platform with a particular emphasis on CMDB, Discovery, and Service Mapping modules.

Key Responsibilities

  • Design, develop, and implement ServiceNow applications and integrations with a focus on CMDB.
  • Configure and maintain the CMDB including CI classes, relationships, and data integrations.
  • Implement and optimize ServiceNow Discovery and Service Mapping solutions.
  • Develop and maintain automation workflows and integrations related to CMDB data ingestion.
  • Collaborate with stakeholders to define requirements and deliver high-quality solutions aligned with ITIL best practices.
  • Troubleshoot and resolve issues related to the CMDB and associated ServiceNow modules.
  • Develop scripts (Business Rules, Client Scripts, Script Includes, etc.) to support platform customization.
  • Ensure data integrity and reconciliation across various data sources populating the CMDB.
  • Maintain documentation of processes, procedures, and best practices.

Required Qualifications

  • Bachelor s degree in computer science, Information Technology, or related field.
  • 3 5+ years of hands-on ServiceNow development experience.
  • Proven expertise in ServiceNow CMDB, Discovery, and Service Mapping.
  • Strong understanding of ITIL processes, particularly Configuration Management.
  • Experience with JavaScript, REST/SOAP APIs, JSON, and ServiceNow scripting.
  • ServiceNow Certified System Administrator (CSA) and/or Certified Implementation Specialist CMDB or Discovery.

Preferred Qualifications

  • Experience integrating CMDB with other ITSM modules (e.g., Incident, Problem, Change).
  • Exposure to ITOM, Event Management, and Orchestration.
  • Familiarity with cloud platforms (AWS, Azure, Google Cloud Platform) and hybrid environments.
  • Knowledge of infrastructure components (servers, networks, applications).
  • Strong analytical, problem-solving, and communication skills.

Best Regards,
Praveen

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