VP of IT Operations & Program Management

Job Title: VP of IT Operations & Program Management
Position Type: Full Time / Direct Hire
Work Location: Hybrid Onsite - Phoenix, AZ

Note: candidates MUST be currently located in the Greater Phoenix area, or interested in relocating to Phoenix upon offer confirmation. The expectation is in-office 2-3 days / week.

ABOUT OUR CLIENT / ABOUT THIS ROLE

Our client is a Healthcare Services organization that partners with 100+ practices on central administration, marketing, accounting, credentialing and technology solutions. This role is a Full-time, Direct-Hire opportunity to join the team as a VP over both internal IT Operations, external IT Services to partners, and a PMO overseeing key Technology Initiatives

DAY TO DAY RESPONSIBILITIES WILL INCLUDE:

• Managing direct reports across IT Infrastructure, Security and PMO


• Leading Corporate IT Operations, Infrastructure and Security


• Leading the IT/ Technology Service Delivery for 100+ partner locations across the US


• Working in a tactical leadership role to implement effective and scalable IT Infrastructure and security solutions


• Ensuring high availability, uptime and cybersecurity posture for all IT Infrastructure - both internal and with partners


• Maturing the organization's IT governance


• Leading IT Process Improvement across IT Service Management, Vendor Management and the asset lifecycle processes.


• Building a PMO to oversee an EHR-consolidation and standardization initiative


• Building partnerships with product and services vendors


• Building rapport across all levels of the organization - partnering closely with executive leadership, and presenting solutions to the Board of Directors.


• Providing technology thought-leadership, emotional intelligence and consultative guidance.

REQUIRED SKILLS & QUALIFICATIONS INCLUDE

• Bachelor Degree with a minimum 10+ years IT experience


• 2+ years experience in a Vice President role


• Core expertise in IT Infrastructure and Security


• Experienced with multi-site IT Infrastructure


• Experience leading enterprise technology programs and building a PMO


• Prior Healthcare Industry is preferred


• Must be local to Phoenix, or willing to relocate upon offer

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.